Question about Konica Minolta magicolor 2300DL Laser Printer

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Magicolor 2300DL 17H fatal - labels stuck in printer

Hi - have the above printer and error message.
have been printing labels in this with no problem, up until now!
printer picked up A4 sheet when has come out thru the other side half the labels are missing and error message appears.
help!!

Posted by d0nutking on

  • 1 more comment 
  • wikoliale Aug 21, 2008

    code 17H on my printer

  • Anonymous Oct 08, 2008

    what is a 17h fatal error?

  • Anonymous Mar 27, 2014

    Half printed A4 sheet still in printer. How can I remove it.

    Thank you

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Anonymous

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This happened to me last week. A label (or part of it) has adhered to the belt inside the printer. It's an easy fix. Turn off printer and open the side door. Remove waste toner bottle. Lift blue handle in direction of arrow to 11 o'clock position to release belt unit. Carefully remove OPC drum by pressing and pulling handle as shown by little graphic (try not to leave this drum in lighted area and don't touch green drum with fingers). Next, remove two chrome thumbscrews (may have to use slotted screwdriver) on either side of belt unit, then pull out belt unit and inspect to find stuck label. You can rotate belt easily. I removed stuck label and then cleaned glue residue with Elmer's Sticky Out ( a citrus product with no solvents) and a soft cloth. Clean thoroughly and replace belt unit, replaced thumbscrews, OPC drum, and finally, the Waste Toner bottle. Close door, turn on printer and test.

Neil

Posted on Oct 09, 2008

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