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Re: Xerox Phaser DN error code 09,036,44:2976
Hi, Yep, that's normally an easy one. That code means one of your ink sticks, I think the .44 means magenta, but, one of the ink sticks has not advanced downward properly into the ink loader. One of the ink sticks has twisted, cracked or otherwise for some reason is not advancing downward into the bottom of the ink loader to melt. Look in there and see where there is a gap. If you need to, take a screw, like a drywall screw and twist that into the ink stick if needed, then slide it back to remove. If its just stuck then push it down to the proper position. If you somehow loaded an ink stick for the wrong machine, the different shape will not allow it to actuate the switch at the bottom of the ink loader and will have to be removed.
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The error code that you listed indicates that the unit is shutting down due to the temp sensor triggering a fault. Most likely, there is bad connections on the temp sensor itself that will need to be resoldered.
It means your machine has identified an input - output error (I/O) probably receiving a corrupt data string or faulty communication port where it is connected to your computer or network. I/O ports are things like ethernet sockets, parallel ports, USB ports, and communications adapters of various types. I doubt someone is trying to fax you.
That message is telling you that one of your ink sticks is not advancing downward in the ink loader. One of the sticks is either somewhat crooked and jammed, maybe cracked or just somehow stuck. If someone managed to get the ink sticks in from another phaser Xerox product, it will be shaped different and will not actuate the switch at the bottom of the ink loader. You can take a screw, like a dry wall screw and insert it in to the ink stick to remove them if needed. I seriously doubt the loader itself has failed.