Question about Xerox Phaser 8560MFP Laser Printer

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Xerox Phaser DN error code 09,036,44:2976

I tried to print something and received this error: 09,036.44:2976. Can anyone help?

Tati.

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Rick Kasper

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Hi, Yep, that's normally an easy one. That code means one of your ink sticks, I think the .44 means magenta, but, one of the ink sticks has not advanced downward properly into the ink loader.
One of the ink sticks has twisted, cracked or otherwise for some reason is not advancing downward into the bottom of the ink loader to melt. Look in there and see where there is a gap. If you need to, take a screw, like a drywall screw and twist that into the ink stick if needed, then slide it back to remove.
If its just stuck then push it down to the proper position.
If you somehow loaded an ink stick for the wrong machine, the different shape will not allow it to actuate the switch at the bottom of the ink loader and will have to be removed.

Posted on Aug 13, 2008

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You can take a screw, like a dry wall screw and insert it in to the ink stick to remove them if needed. I seriously doubt the loader itself has failed.

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