Hi
I think this will help you.
There are a couple of things on a delux that can cause this.
Your grind is to fine ( the big knob in the bean hopper is below 8. If it is turn the big knob to a larger number. You can turn the big knob any time but it has to be grinding to turn it to a smaller number. 3 cycles before it has changed the grind in the brew unit. You can push the button to stop so you don't have to wait for it to finish. If that is not it go to the next solution.
http://www.fixya.com/support/r9150937-vienna_not_make_coffee_or_very_slow
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