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Re: hp 3500 faint printing and colours wrong
Well, first off, are you using OEM or compatible cartridges? Compatibles are OK, just as long as they weren't rebuilt just by refilling. Secondly, you may want to check in the "Print Quailty" menu; here you will find info on increasing and decreasing the print density. Do you observe light printing over the entire page or just ceratin areas? How about certain colors? More to follow...............
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thank you for your advise. we are having this problem, light black printer, colours are not good. we thought of the laser scanner, but thats above...as opposed to looking down, where toner can fall during print.
The Density Sensor is located inside the right upper door and senses the colour calibration pattern for each colour formed on the transfer drum during a calibration cycle. Press GO. Print a configuration page and then troubleshoot as an Image-quality problem as instructed in the user manual. Check the transfer guide for cracks and replace if necessary. Check the event log for errors numbered 54.00.0<X> the X indicates, 5-sensor abnormality, 4-Cyan, 3-Magenta, 2-Yellow, 1-Black. The last 3 error codes should be seen on the Configuration page.
Go to reports print configuration page it will give to netwrok configuration page check if the printer IP Address is in the same range of the IP Address of the laptopn.
If yes than check if you are able to open web browser of the printer on lkaptop using IP address of the printer if yes in laptop go to printer driver properties there go in Ports Tab and check if the Standard TCP/IP Port has IP Address of the printer of some other IP Addressif it is different IP Address than change it to the IP Addess of the printer.
If you can do the following and email me the output I should be able to help you.
Print the event log
The printer’s internal event log stores the last 20 errors and can be printed at any time. To print the
1 Press MENU until INFORMATION MENU appears.
2 Press ITEM until PRINT EVENT LOG appears.
3 Press SELECT to print the event log.
If you are sure the diagnostics show the colours correctly, one thing I would look at is to see if it had a colour profile set
up for it.Don't know whether this printer normally has, if it has not I would suggest reinstalling the driver. To check - Start/Printers & Faxes/ Rt click on printer then properties, look under Colour management tab.