Question about Microsoft LifeCam VX-1000 Webcam

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Installation of Software

Having a problem when installing the CD the software does not finish installing. My PC is 2-3 years old running on original installed XP Dell Dim 9100

Say's An Error occurred during installation of the device. The driver installation file for this device is missing a neccessary entry.
This maybe because the INF was written for Windons 95 or later.
Contact your hardware vendor.

Have tried down load from M/soft and says CD is the latest so cannot do this.
Tried the CD at work on a new pc, after a tweak both sound & video works fine.

Posted by krimbo1 on

  • 1 more comment 
  • krimbo1 Aug 13, 2008

    Hi

    Tried that, still same text, ie not installed.



    Also tried downloading Service Pack 3 same message appears.



    Running out of patience and will propablly take the unit back for a refund.

  • dla93532 Aug 16, 2008

    I have the exact same problem. Software wont install, says that there is a part of the software missing. I have tried downloading software from Microsoft, does the same thing. I too am running out of patience. any other help would be appreciated..

  • krimbo1 Aug 19, 2008

    No its running on XP.

    Took the Microsoft unit back and bought another, this time a Creative and would you believe it the same problem.



    Looking at the drivers cannot locate it on pc, tried downloading again direct from sites, bearing in mind I am on service pack 3 now still no avail.

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Ginko

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  • Microsoft Master
  • 19,396 Answers

Here is Microsoft download drivers page. Select your model and download drivers for your camera.
Unplug camera USB when you start installing camera driver.
Please vote solution appropriately.
Thanks

Posted on Aug 12, 2008

  • Ginko
    Ginko Aug 15, 2008

    If you are using Vista try exploring installer CD, locating setup program file, clicking right button on it and chosing "run as administrator", this will sort out troubles related to Vista user control interface that can restrict program installation.


    If you still get the problem and the unit is new then get a refund or replacement, either it is a faulty disk or a faulty camera.

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