Hi stuwstark, you could try running a quick wash cyle without any clothes in the tub once cycle is activated you will hear water flowing through the dispencer holder from there you can try riggling the dispencer to see if it will loosen up, in some cases the dispencer holder can become stuck due to dry soap powder clogging up the sliding rails also the dispencer holder can become stuck due to the liquid detergent box "insert" becoming loose and jamming it self up against the top casing of the dispencer holder so by applying the cycle when the water flushes thru the holder could ease the hard powder or could float the insert making it easier to open,try it and see how you go, thumbs up if it helps thanks.
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