Base isflashing gren light, handset says not connected

If the message light on the Telstra cordless handset 1 is flashing, indicating a new message, but the message light on handset 2 does not flash even when it's on the cradle, there are a few troubleshooting steps you can try:

1. Check message notification settings: Make sure that the message notification settings on both handsets are properly configured. Refer to the user manual or the settings menu on the handsets to adjust the message notification settings. Ensure that the notification is enabled for both handsets.
2. Reset the handsets: Try resetting both handsets to their default settings. This can be done by removing the batteries from the handsets, unplugging the base station, and leaving them disconnected for a few minutes. Then, reinsert the batteries and plug in the base station. Allow the handsets to reconnect to the base and check if the message light on both handsets functions properly.
3. Check the base station: Ensure that the base station is functioning correctly. Check if the base station is properly connected to the telephone line and power source. If possible, try connecting handset 2 to the base station that handset 1 is connected to and see if the message light functions on that base station. This will help determine if the issue is with the base station or the handset itself.
4. Contact Telstra support: If the issue persists after trying the above steps, it may be best to contact Telstra support directly for further assistance. They will have specific knowledge of their product and can provide more detailed troubleshooting steps or advise on any potential repairs or replacements that may be necessary.

Remember to refer to the user manual for your specific Telstra cordless model for more detailed instructions on troubleshooting and operating the handset.

If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.
To de-register all handsets:
Press and hold
FIND HANDSET
on the telephone base for about 10
seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET
.
Press and release
FIND HANDSET again. (You must press FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for
approximately seven seconds.)
All system handsets show
CONNECTING...
The de-registration process
takes about 10 seconds to complete. All handsets show
NOT REGISTERED
when the de-registration completes.
If de-registration fails, you might need to reset the telephone and try again.
To reset:
Pick up the registered handset and then press
/FLASH
.
Press
OFF/CLEAR
and place the handset back in the telephone base.
-OR-
Unplug the power from the telephone base, then plug it back in.
note:
You cannot de-register a handset if any system handset is in use.

After de-registering, proceed with registering process:
If the handset screen does not show LOW BATTERY
or HANDSET X, you will need to charge the handset for at least five minutes before registering to the telephone base.
To register a handset:
Place the unregistered handset in the telephone base or charger. If
PRESS FIND HS 4 SEC ON BASE
does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold
FIND HANDSET
for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows
PLEASE WAIT...
and it takes about 10 seconds to complete the registration. The handset shows
HANDSET X REGISTERED
(X represents the handset number assigned)
and you hear a beep when the registration completes.

The handset must be de-registered before it can be registered.
Try this:

1. To de-register the handset from another base:
When the orphaned handset says "Connecting..." or
"Out of Range..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !

Easy to do, even if the new handset is used & orphaned from
its original base...simply de-register it from the old base and
re-register it to your base.

1. To de-register the orphaned handset from the old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !

Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --

1. To de-register the orphaned handsets from their old base:
When the orphaned handset says "Connecting..."
enter *331734 [menu]
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !

It sounds like the handset has "lost" its registration with the
base ( or a replacement handset is being introduced ? )
Either way, the handset displaying "Out of range..." is now
orphaned and must be deregistered and then re-registered
to the new/current base.

1. To de-register the orphaned handset from the old base:
When the orphaned handset says "Connecting..." or "Out of..."
enter *331734# (menu)
and it will soon beep and display "Not registered"

2. To register the new handset to your base:
press the "Handset Locator" button on the base and hold
it until the "in use" light comes on ( ~ 4 seconds ),
then release the button and set the new handset into
the base phone cradle. After ~ 30 seconds it will beep
and display "Handset #" (next in sequence).

3: Note: the base handles a maximum of 12 handsets.

If your system was fully populated ( ie, a handset is
already # 12 ) you will have to clear all the handsets
from the base and re-register them all in sequence.
( it is the only way to 'rescue' the places occupied
by the lost handsets ).

To clear the base of all registrations:

1. Press and hold the the "Handset Locator" button
until the "in use" light lights and then starts to blink
( ~ 10 seconds ), release the button --
then press it again briefly while the "in use" light
is still blinking.

2. The base will beep and all handsets that were registered
will display "Not Registered"

3. Follow the instructions above for each handset
in turn to re-register them:
press "Handset Locator" ~ 4sec ( in-use light on ),
set handset into the base cradle, etc.

The manual is available from: www.manualslib.com
but does not fully describe these procedures.

Good luck !

The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

Check the handset battery -- if there is a slight "bulge" on one side (ie: not COMPLETELY flat) then the problem is with the battery. I had that problem and had to order a new one. That said, I just installed the new battery, and while it now charges, the handset won't connect to the base unit. The base unit works (tried the speakerphone), but there is not connection between base and handset.

Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

To register a handset (register 1 handset at a time):
Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.

Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while the handset will emit a series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.