You may need to apply the 5Rs. See
here.
Try another cable if you can, to check the charge. Or try charging it with an ac adapter charger, if the computer isn't working well.
In fact, try plugging it into the back usb port of a desktop instead of the front, unless you're using a laptop. Some usb connections are powered off the motherboard, and don't have as good a power source as others.
See also
here and
here.
Make sure you sync all the songs to your computer first, so you don't lose them....
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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