Fisher and Paykel Active Smart® E522BR Stainless Steel Bottom Freezer Refrigerator Logo
Lance Pawley Posted on Aug 12, 2008

Ice maker stopped

Hi there - Has worked fine for 3 months since new - stopped for no apparent reason - water dispenser still working so water supply ok - thanks!

  • Lance Pawley
    Lance Pawley Oct 26, 2008

    problem solved by F&P technician - it is a known problem that requires a replacement solenoid valve on the water supply line. Apparently it is quite common. The valve leaks very slightly which allows water to remain in the delivery tube within the freezer compartment, thus freezing and blocking the filling action when demanded.

    Repaired under warranty, but fault is still intermittently present with the replacement valve. Seems to occur when bin is left full for several days so not cycling and clearing itself.

    Cheers for suggested solutions, had been there and checked all that!


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2 Answers

A

Anonymous

Cheers for the feed back. I think the problem maybe that the tube is freezing up inside the cabinet of the machine. I suggest you get your repair guy back to check to see if the tube is icing up internally. If the problem was a leaking valve you would find the ice tray would be overfull and most probably frozen up solid.

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  • Posted on Oct 25, 2008
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Is the ice collection bin in the correct position? Is the icon displayed on the control panel to indicate the ice maker is on?
I hope this helps,

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Hi. We moved to a house with an integrated Teka A-FC1359 Fridge/Freezer. It was working fine. We switched it off 3 months ago. Now we've swithched it back on but it's not working.

It can be issue with faulty compressor capacitor.From main power outlet the power goes to capacitor beside compressor and from there power goes to compressor motor,then after that all unit works.May be that capacitor got shorted or loose from its actual connection.Or other possibility is faulty power wire of refrigerator.Get the wire checked with continuity tester to confirm its not broken in between.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

--------------------

Before going to buy any parts directly.
Go through this troubleshooting help links.

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This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
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Ice maker stopped making ice?

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Water dispenser is working but it is not making ice

Hi and welcome to FixYa, I am Kelly.

You did not include a model number so this is very generic. When an ice maker slows or stops production often the problem is not the ice maker but a symptom of other problems. The biggest reason they stop working and you still have water in door is that here is an ice block on the evaporator coils. The freezer has to cool down to 14 - 16 F before the ice maker thermostat will actuate and begine the harvest cycle.

There are other reasons they stop working
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2. The inlet water valve is clogged with debris only on the ice maker supply side.
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4. The ice maker fill fill tube is frozen closed ( 5. The ice maker module or (optics depending upon model) has failed
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If you would respond with a model number I may be able to send you links to a manual or 2 that would help you troubleshoot.

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3. While the unit is defrosting open the lower back of the unit (Compressor area) and clean the condenser coils and fan. Make sure to also clean the drip pan and the END of the compartment drain tube.
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If it starts making ice in 6 - 8 hours you have an automatic defrost system problem. Possible causes for NOT defrosting automatically:
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Everything should be fine for at least 2 days. If there is an automatic defrosting problem, the ice production will slow and then stop as more ice builds up on the evaporator coils.

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Kelly
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Ice Maker Problems and Ice Maker Troubleshooting

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ice bucket?
Dump the ice cubes and clean the ice storage
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ice?
Change the ice button from “crushed” to “cubed.” If
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for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
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To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
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 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
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maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf
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