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To be able to understand the problem, you should give extra info about the lights. Please find the information below about the status lights that provide information about error conditions of your printer.But first you need to install the driver for your operating system. The drivers are necessary to print documents and scan images. These drivers must be installed to use the print and scan features.
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following: 1 Verify that the front-panel overlay is attached to the HP PSC. 2 Turn your HP PSC off and on by disconnecting the power cord and reconnecting. Problem 1:“ON” light is on, “check paper” light is blinking and “check print cartridge light” is off .
Explanation 1:The paper tray is empty, the HP psc has a paper jam, or the paper size setting and paper in paper tray are not the same. Solution 1: • Load paper, or remove thepaper jam. • Change paper in paper tray to correct size. • Change paper size on the computer software. Then press On/ Resume to continue. NOT : PLS SEE THE NEXT MESSAGE. CONTINUED AS THE COMMENTS BELOW:
try to clean the cartridge on the copper side with tissue with and alcohol maybe the contact points doesnt meet or the cartidge itself is already defective. try also use an empty good cartridge just to to determine wich cartridge is defective.