My laptop Compaq V3611AU has suddendly developed audio problem. The system does not play system sounds or any audio. I am working on Windows XP OS. I have tried re installing SP 32646 and SP34386. The first one could be installed properly. But when the second one is being installed it says 'Can not install - Media not available'. Kindly help.
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Follow These Steps..... Click Start --> Run---> devmgmt.msc. Device Manager Will Open Up. Check For Any Yellow Bang IN There. If It Has Yellow Bang Which Says Audio Multimedia Or Something Related To Your Audio Device Then... Right Clcik On It And Uninstall It. Click On The + Sign In Front Of Sound And Audio Devices. And Whatever U See Right Clcik It And Uninstall It....
Delete All Temp And Prefetch Files.
Restart System and keep Pressing F2 so that u may enter BIOS and check whether AUDIO/SOUND is enabled or not...
Enable it if its off and save and exit...
Visit the link below and ENTER YOUR PRESARIO MODEL and choose OPERATING SYSTEM and download the latest version for the AUDIO DRIVER and install it...
First go to control panel, sounds and audio devices
go to the audio tab and make sure that your usb device is selected for audio playback
then, unconnect the headphones and restart your computer
after restarting, connect the headphones and Speakers , it should work
the best thing you do go to the brand website of your laptop then clik support & download then type your laptop model and type of OS you used then clik sound or audio driver..if you specify the kind of laptop you have I can give you the exact website and step bY step procedure