Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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My hp pavilion

When i try to start my laptop it starts up but the screen will not come on it is not damaged but in case i tried an external monitor and still nothing came on the external monitor just showed as if it wasnt attached at all what could the problem be

Posted by ericabrinson on

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3 Answers

Anonymous

I had the same exact problem. I took it upon my self and replaced the screen and all sorts of things, but the problem had to do with the thermal sealing on the processor. I paid about 75 to have the repairs, but I wasted way more self diagnosising.

Posted on Oct 17, 2008

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There were few cases why this would happen:

1- wall outlet problem insufficient current to drive the power causing less voltage ( change the wall connectivity )
2- erratic contact in RAM, (reset the Memory module, clean the contacts with pencil eraser )
3- Damaged power supply (change adapter or try another one with similar plug and specs.
4- Mother board problem
5- loose connection, from the PC adaptor to Laptop
6- loose connection from wall outlet

pls check these

Posted on Aug 12, 2008

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Follow the steps below to determine whether the problem is related to the AC adapter or your notebook system board:

  1. Remove the battery and disconnect all external devices from the computer.
  2. Hold the Power button for several seconds, with all power sources removed. This drains residual power from the system, and may correct many problems.
  3. Connect the AC adapter to a wall outlet and plug the other end into the computer.
  4. Press the Power button .
  5. Is the Power indicator light (LED) on or off?
****If notebook power indicator light (LED) is on, the AC adapter is working correctly***
If the power indicator LED is off, the AC power adapter may need to be replaced. To determine if the AC power adapter needs to be replaced follow the steps below:
  1. Ensure that the AC adapter is plugged directly into a known working wall outlet.
    NOTE: To check the wall outlet, plug in a different known working device like a light, radio etc.
  2. Check all of the following connections:
    • The connection from the AC adapter to the wall outlet.
    • The connection into the power adapter from the wall outlet.
    • The connection from the AC adapter to the notebook.
  3. Press the power button again to test the notebook PC.
  4. If the power indicator does not turn on, remove the AC power adapter from the notebook PC and re-insert the battery. Then press the power button. If the power indicator light still does not turn on, then the AC Adapter needs to be replaced.
*****Reseating the RAM may resolve this issue.****
Step 1 - Remove the battery
  1. Slide and hold the battery release latch to the unlock position.
  2. Use your finger to lift the battery up and out.
Step 2 - Remove the memory module
  1. Locate the memory module cover on the bottom of the notebook.
  2. Remove the screw that covers the memory module.
  3. Use your finger or a flat head screw driver to lift the inside edge of the memory module and remove it.
  4. Push both tabs outward simultaneously to release the memory module.
  5. Grasp the memory module by the edges and pull gently to remove it.
  6. After removing one module, replace the memory expansion cover and then replace the screw.
Step 3 - Replace the battery
  1. Insert the battery into the notebook.
  2. Push the battery into the base enclosure until you hear a click.
  3. Connect the AC adapter and turn on the notebook.
fter the memory is reseated, connect the AC adapter and turn on the notebook. If the notebook boots normally and the Windows desktop appears no further action is needed. If this problem re-occurs often, contact an HP Support Specialist to schedule a repair.


Posted on Aug 12, 2008

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Oct 16, 2009 | Acer Aspire 5735 Notebook

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My laptop monitor is not woking


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In my case reseating, swapping the memory module didn’t help. I was pretty confident that my problem is not memory related and I moved on.
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Finally, disassemble the laptop and removed the motherboard.
1. Motherboard. Like on most laptops, in my case the video card is integrated into the motherboard
2. CPU with heatsink and cooling fan.
3. Known good memory module.
4. The power button board witch you need to turn on the system.
5. Working DC power adapter.

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Let’s take a look at two different scenarios.
Example 1. The laptop is absolutely dead.
When you plug in the power adapter and press on the power button, there is no signs of life at all. The laptop will not make usual noises, LEDs will not light up, the fan will not spin, the screen is blank and black, etc… In short, the laptop is dead.

What you can do in this case?
1. Make sure the wall outlet is working and the laptop DC adapter is getting power from the outlet. Try another wall outlet.
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OK, you tested the adapter and it’s bad. If you decide to replace the original DC adapter with a generic one, you’ll have to follow this rule:
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If nothing helps and the laptop is still dead, apparently the motherboard is fried or there is a problem with the DC power jack. It’s possible the DC power jack is broken and the motherboard is not getting any power from the adapter. In this case you’ll have to disassemble the laptop and replace the power jack.
Example 2. When you plug the DC power adapter and press on the power button, the laptop starts making normal noises, the LEDs work properly but noting appears on the screen. The laptop will not start.
First of all, take a closer look at the LCD screen. Look at the screen under bright light. It’s possible that the image is still on the screen but it’s very faint.
If there is no image on the laptop LCD screen, test the laptop with an external monitor. Connect an external monitor to the VGA port on your laptop and turn the laptop on. You can toggle video output between the internal LCD screen and external monitor by pressing Fn and F4 keys simultaneously on HP laptops, Fn and F5 keys on Toshiba laptops, Fn and F7 keys on IBM laptops. Other laptops may use different key combinations.
Let’s say the external monitor works fine but the internal LCD screen has no image at all. If that’s the case, your problem could be related to the LCD screen or the video cable. Also, make sure the video cable makes good connection with the motherboard and the LCD screen. Try reconnecting, reseating the cable.
In my case, both internal and external monitors were absolutely dead. Neither of them had image. That means the problem is not related to the LCD screen or the video cable. From my experience I know that this problem could be related to the laptop memory.
Try reseating the memory module, maybe it’s not making good connection with the memory slot. Try cleaning contacts on the memory module with pen eraser. Try moving the memory module into another slot. Try replacing the memory module with another known good module, it’s possible that your original module is dead.
If you have two memory modules installed you can try removing them one by one, it’s possible that one of the modules is bad. Try installing different memory modules into different memory slots.

In my case reseating, swapping the memory module didn’t help. I was pretty confident that my problem is not memory related and I moved on.
Try removing battery, hard drive and DVD drive and turning on the laptop without these components.
Also, try turning on the laptop with an external monitor when the video cable is unplugged from the motherboard. If the laptop start with video on the external monitor, apparently there is something wrong with the laptop display panel.
Finally, disassemble the laptop and removed the motherboard.
1. Motherboard. Like on most laptops, in my case the video card is integrated into the motherboard
2. CPU with heatsink and cooling fan.
3. Known good memory module.
4. The power button board witch you need to turn on the system.
5. Working DC power adapter.

Still cannot get any video on the external monitor. The system turns on, the cooling fan starts spinning but there is no video.
At this point I’m 95% sure that the motherboard is dead. CPU failures are not very common, so it must be bad motherboard.





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1 Answer

My on button just blinks on and off but when I push it to turn it on..nothing happens..its like it isnt getting any connection


Laptop is dead. How to troubleshoot the problem.
In this post I’ll explain how to troubleshoot a dead laptop and find the problem. The following troubleshooting tips are not model and brand specific, they should work for most laptops.
Let’s take a look at two different scenarios.
Example 1. The laptop is absolutely dead.
When you plug in the power adapter and press on the power button, there is no signs of life at all. The laptop will not make usual noises, LEDs will not light up, the fan will not spin, the screen is blank and black, etc… In short, the laptop is dead.

What you can do in this case?
1. Make sure the wall outlet is working and the laptop DC adapter is getting power from the outlet. Try another wall outlet.
2. Test the laptop DC power adapter, make sure the voltage output is correct. You can test the DC power adapter with a voltmeter.
3. Let’s say the DC adapter is fine and the adapter outputs correct voltage. In this case unplug the power adapter from the laptop, remove the battery, wait for 1-2 minutes, plug in the adapter and try turning on the laptop again.

OK, you tested the adapter and it’s bad. If you decide to replace the original DC adapter with a generic one, you’ll have to follow this rule:
The voltage output on your new adapter has to be exactly the same as on the original adapter. The amperage on the new adapter could be the same or higher.

If nothing helps and the laptop is still dead, apparently the motherboard is fried or there is a problem with the DC power jack. It’s possible the DC power jack is broken and the motherboard is not getting any power from the adapter. In this case you’ll have to disassemble the laptop and replace the power jack.
Example 2. When you plug the DC power adapter and press on the power button, the laptop starts making normal noises, the LEDs work properly but noting appears on the screen. The laptop will not start.
First of all, take a closer look at the LCD screen. Look at the screen under bright light. It’s possible that the image is still on the screen but it’s very faint.
If there is no image on the laptop LCD screen, test the laptop with an external monitor. Connect an external monitor to the VGA port on your laptop and turn the laptop on. You can toggle video output between the internal LCD screen and external monitor by pressing Fn and F4 keys simultaneously on HP laptops, Fn and F5 keys on Toshiba laptops, Fn and F7 keys on IBM laptops. Other laptops may use different key combinations.
Let’s say the external monitor works fine but the internal LCD screen has no image at all. If that’s the case, your problem could be related to the LCD screen or the video cable. Also, make sure the video cable makes good connection with the motherboard and the LCD screen. Try reconnecting, reseating the cable.
In my case, both internal and external monitors were absolutely dead. Neither of them had image. That means the problem is not related to the LCD screen or the video cable. From my experience I know that this problem could be related to the laptop memory.
Try reseating the memory module, maybe it’s not making good connection with the memory slot. Try cleaning contacts on the memory module with pen eraser. Try moving the memory module into another slot. Try replacing the memory module with another known good module, it’s possible that your original module is dead.
If you have two memory modules installed you can try removing them one by one, it’s possible that one of the modules is bad. Try installing different memory modules into different memory slots.

In my case reseating, swapping the memory module didn’t help. I was pretty confident that my problem is not memory related and I moved on.
Try removing battery, hard drive and DVD drive and turning on the laptop without these components.
Also, try turning on the laptop with an external monitor when the video cable is unplugged from the motherboard. If the laptop start with video on the external monitor, apparently there is something wrong with the laptop display panel.
Finally, disassemble the laptop and removed the motherboard.
1. Motherboard. Like on most laptops, in my case the video card is integrated into the motherboard
2. CPU with heatsink and cooling fan.
3. Known good memory module.
4. The power button board witch you need to turn on the system.
5. Working DC power adapter.

Still cannot get any video on the external monitor. The system turns on, the cooling fan starts spinning but there is no video.
At this point I’m 95% sure that the motherboard is dead. CPU failures are not very common, so it must be bad motherboard.

Oct 11, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

We have the monitor hooked to a docking station for a laptop. I can not view the screen on the Viewsonic, but does display on laptop. I have been able to do an extende monitor view, but not the main view....


when you connect external monitor to a laptop u get two options in the monitor section of graphic properties tab

1.) extended
2.) clone

it is clear from ur post that u are using extended view

try using clone mode then both laptop screen and external monitor will show the main screen


other method is to disable the laptop screen and just allow external monitor to work, in this case laptop screen shows nothing but external monitor shows main screen




Sep 29, 2009 | ViewSonic VG700b 17" LCD Monitor

1 Answer

Black screen on mu compaq R3000


You can try:

reseating / swapping the memory

booting the computer with the battery out.

You probably damaged the motherboard with the drop.

There are a few other things you can try too, but let's try the easy stuff first.

Jun 17, 2009 | Compaq Presario R3000 Notebook

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