Gss25jfmc side by side

Check for ice / frosting inside the freezer .... If present you probably have a defrost problem.... This causes the freezer coil to ice up and block the air flow ... the causes could be a bad defrost heater , defrost timer, defrost sensors, or control board. Also make sure that the condenser coil is clean. remove ALL dust with a vacuum and a coil brush .the coil is located either on the bottom or on the back side of the unit... You didn't give the Make and model #

Make sure there isn't anything blocking the cooling coils GE Side by Side Refrigerator GSS25JFMC Service Manual in PDF format... You can purchase a service manual from here.

I have had the exact same issue and its not a samsung issue but any modern fridge with a defrost system in the freezer (fridge doesn't generally frost up as its not run at freezing temperatures.


You need to check a few things:
1. Clear the freezer draws out and clear any ice build up.
2. Be careful and unclip the first white plastic vent panel (hint: pull from the middle an inch or two then push the sides in so the tabs are pulled towards the middle and the panel pops out)
3. Unscrew and unclip the 2nd panel (holds the circulation fan) to view the freezer coils - you will need to unclip the power for the fan and the heating coil for the drip tray under the freezing coils.
4. This is where the issue usually is:

If the tray is full of ice then do the following. If not and you can poor water through the drain hole on the bottom, then the issue is a dead sensor or control board - seek professional advice or if your game, there are swap out kits you can buy.

So the drip tray is full of ice ? Unscrew the freezer coils from the back wall but DO NOT touch it any further in case you damage it. There should be some silver tape tape that holds the tray in place - remove it and then gently lift the coils up to allow the tray out. If its too full of ice, use a hair dryer or warm water to de-ice. Once the tray is out, defrost it completely and dry it - be careful not to damage the heating wires under the tray as this is used to deice it during a normal defrost cycle. Clear any remaining ice on the coils or along the back wall - Dry it well.

Usually the cause for the drip tray to freeze up is a blockage in the drain pipe that empties into the back of the fridge. Unscrew the back panel and you will see 2 soft plastic pipes drain water into a water tray. pull both off and clean/inspect. You will notice they pinch in the middle to stop air getting back in, but allows water to drip out. If they are blocked, they will back fill the internal drains and freeze, thus fooling the fridge into thinking it hasn't defrosted yet and not turning the compressor back on. (Since this ice is hidden at the back, it is the last to melt thus the freezer gets warmer waiting for the insulated ice near the drain to melt.

When I did my freezer, the water is dripping out slowly (it was cold) but once I removed the pipe, it emptied properly. inspection of the pipe showed dirt/insect blocking the pinched section of the pipe.

Reassemble the pieces in reverse order, ensuring the water was been dried with a cloth. My fridge/freezer hasn't skipped a beat since.

I ll tell you whats going to happen . the clean coils will helt it to freeze up sooner . that part is good / but the ice problem is a defrost problem caused by the heater or defrost control failure . so keep on working your not done yet .. .you will find the heater and defrost terminater inside the fack of freezer .. mm

I can tell you how to find the problem , but , it is a little work .
Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , and , when to cycle off due to temp satisfied .

Your drain is probably plugged. Remove the back panel in the freezer and keep squirting hot water down the drain hole with a turkey baster or something similar until it clears. The drain hole is located at the bottom of the coils in the freezer section. Your refrigerator goes into defrost every 8 to 10 hrs. When this happens, it melts the ice on the coils, which in turn, runs out the hole where the drain is. If something like algae is blocking or plugging the hole, it will plug up causing water to freeze over the hole. The water has nowhere to go but out the door.

Either the defrost heater (in the coil) dont work or the deefrost termostat(round thing with two wires atached to the coil) or the timer (black thing with a plug with 4 o 5 wires),it could be at the botoom front of the refrigerator,pulling the grill,or inside the fridge in thecold control box.

I posted this on another problem, but this may help you too.
Check to see if there is frost on the back panel of the freezer.
If there is try solution below:
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I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

you probably have a bad defrost timer. This item will turn on a hot coil to melt the ice when it needs melted. If you coils are solid ice then the cold air cant travel to the refrigerator side to cool it. This air is moved with a fan and the ice blocks the movement. Melt all the ice with a hair dryer and put the cover back on u will be good for a bout a month and if defrost timer is bad it will clogg again.