Question about Lexmark X2690 All-In-One InkJet Printer

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I have seldom used the x2690 that came as a package with my computer (warranty expired) I used it one week and tried the next and it will not turn on? It's getting power through out the machine but it will not turn on?

Posted by haresun on

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1 Answer

Lexmark

  • Official Brand Answer
  • 3,344 Answers

Please go through the following checklist
- Make sure the power cord is plugged in securely and directly to the power outlet. Power surge protectors can draw power away from the printer.
- Disconnect the power cord from the power outlet and the back of the printer and then reconnect it.
- Check the power supply box (if there is one) to see if it is warm or cold, as there could be a defective power supply issue. - If there is access to a voltmeter, test the power supply to ensure that it registering the correct amount of voltage (most Lexmark printers have a 30Volt output).
- Make sure the correct power supply is connected to the printer.

However, if problem continues, please contact Lexmark technical support for additional assistance.

Source: The Printer is Not Powering On

Posted on May 10, 2011

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