Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Printer not printing at all

Incoming faxes and copy function deliver blank pages. Cartridge is good. Print head moves back and forth. No error messages. Any thoughts?

Posted by Anonymous on

  • rihreh Sep 07, 2008

    Both the color and black catridges of my officejet 4215 all-in-one were finished and I bought the black just a couple of days ago and the printer was working perfectly until last night when it started ejecting black pages in the middle of a document I was printing. I tried the copier and that too now ejcts blank pages also. Can someone help? I use windows vista.

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Anonymous

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Though there was no message to indicate toner issues, I changed the cartridge anyway. That must have been the problem. It works now. The old cartridge was 3 years old and, though barely used, may have outlived its quality. Thanks for writing back.

Posted on Aug 12, 2008

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Will not copy


This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.

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This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

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Fax will not print: I connected the fax machine and plugged it in. It sends faxes OK. When a fax is sent to it, nothing comes out. The sending fax doesn't receive an error message, seems like all went...


Does the machine print anything? such as a directory or print when making a copy? I rather suspect it does not. When an incoming fax is recvd does the paper get pulled in and come out blank? If so your problem is with printing (or lack of it). Perform head cleaning. Also make sure the black cartridge still does not have its deal stuck on it. Post again if you still have problem.

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1 Answer

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This is a clogged print head. This happens if the printer has been off for a long time or if the cartridge was removed and the unit left empty for any time.
Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.

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First, make a copy of something to determine if your machine is at fault.

Move the blue slider on the drum cartridge back and forth 10 times.

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1 Answer

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Haven't fixed the problem and was trying your site out to see if it delivered gratis.

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2 Answers

Nothing there


Did you try cleaning the print cartridge nozzles.

Press Function once and up arrow 2 times
Press the right arrow once and the up arrow once
Press the right arrow once
Press Start/Memory button
It will print a test parttern page

Once you insert the new cartridge did the machine recognize the new cartridge? You had to press 1 for new

When 1 is selected you will get a prompt New Cart: OK?
OK press start.

If you selected NEW the display will show the alternating messages at right. Align Cartridge----1 Print 2 Set

Press 1 to print an alignment page

Hopefully, it will printed. Let me know one way or the other.

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1 Answer

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ALSO TRY---MENU--THEN--COPY SET-UP--THEN PAPER SIZE--SEE IF PAPER SIZE IS SET RIGHT.

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