Question about Lexmark Office Equipment & Supplies
The printer you actually have is a Lexmark Optra E310 or 312. The number you gave was for a toner cartridge that goes into the printer.
Sounds like your having an issue with the fusing assembly in the printer. Here's a link for the Lexmark service Manual that will walk you though testing diagnosing and resolving the issue. If you need the part I'd recommend contacting Dale @ Seattle Platen - 1-800-221-2388. He has complete availability for Lexmark parts and much cheaper than retail.
Here's the manual:
Hope that helps you.
Posted on Aug 11, 2008
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