When trying to use our scanner the above error message comes up. Any ideas? I can't find this message or anything about optics malfunction in the owner's manual I have.
SOURCE: Error Message - Optical Backslide Error
Hi,
The back side means it will be E3 error, then you have to clean the back side optical unit like Glass part, lamp part, ccd unt. dont use Alcohol (IP) for cleaning CCD unit. It will be a risky one.
Another one since it is giving the back side error you can scan by scanning only the front side. i think you may be aware of the front side scanning .
SOURCE: backend optical error
check on feeder side assembly, there might loos contact on bulb or on bulb controller.
SOURCE: Receiving paper jam error even
You need to clean Transport sensor, use Compressed Air aerosol
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