Jenn-Air JFC2087HRS Side by Side Refrigerator Logo
Posted on May 03, 2011
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The ice maker is not making any ice - Jenn-Air JFC2087HRS Side by Side Refrigerator

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  • Master 794 Answers
  • Posted on May 04, 2011
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Joined: Jan 23, 2011
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Hi rlh2004,

There are several factors why a refrigerator tops making ice. We will look on the most common factors and give you some troubleshooting that you can do to fix the issue.Before doing any checking or repair please unplug the refrigerator, remember your safety.

1. Check the shut-off arm - An arm extends away from the ice maker over the ice cube bin. During each ice making cycle, the arm rises up and then drops back down after the new ice is dumped into the ice cube bin. For proper operation, confirm that arm is in the lowered position and that nothing is blocking it from normal movement.
The arm is supported at one or both ends. One end extends into the back of the front support. If it is not securely in place, it could cause the ice maker to malfunction. Confirm that the arm is securely in place. To test the shutoff function, lift the arm up into the manual shutoff position. Recheck the unit later to confirm that no ice is being made.

2. Check the water supply line - The water supply line connects to a supply valve usually found under the kitchen sink or behind the freezer. If the valve is not turned to a position which allows for enough pressure, the water may not fill the ice mold.
Check that the water valve is opened to allow enough water to fill the ice mold. You can open the valve all the way but it is better if you open it just enough to provide the adequate pressure level.
You can also inspect the water supply line for dents or pinching that might restrict the flow of water to the icemaker.

3. Check the freezer temperature - The ideal temperature for the freezer is about 5 degrees (F). The refrigerator should be kept at about 36 degrees (F). The temperature can be adjusted using the controls found inside the freezer or refrigerator.

Hope it helps.

Thank you for using Fixya.

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