Question about Xerox Phaser 7300DN Laser Printer

2 Answers

Phaser 7300 asking for Imaging Unit

The Imaging Unit was just replaced on this printer. the message will not clear.

Posted by rince911 on

  • rince911 Aug 11, 2008

    Thanks. We will check the spring first and then the soft patch. Appreciate the advise.

  • foxy_lodge Aug 21, 2008

    keep getting near end of life on transfer belts, waste spring is in place and works, have heard that printer may be in shipping mode and download 7300.ship.exe & 7300.printerid.exe from web site but will only download a PDF file and a ps file any ideas how to obtain files???

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2 Answers

Anonymous

Just had the same problem and here is the url to the patch for this fix:

http://www.xerox.com/office/out98kb/,solution=4182

Posted on Aug 21, 2008

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There is a spring on the waste section of the imaging unit that often pops off. When that happens it will not clear the replace imaging unit message. There is also a software patch on Xerox.com. Takes some searching to find.

Posted on Aug 11, 2008

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1 Answer

How do I reset ms610 imaging unit?


When you get the error message "Replace imaging unit, 0 estimated pgs remain [84.3x]" This means the imaging unit has reached end of life and needs to be replaced. The device will not print, and this message will not be cleared, unless you replace it with part number 50F0Z00
(or 500z)
Vertical streaking. If the imaging unit is near end of life, or the device has had problems with non standard toner, vertical streaks may occur on the page. Replacing the imaging unit will resolve the problem.
Vertical streaks on page
Vertical band at top of page. This typically appears on printed images, but can also appear on text. The most likely cause is toner contamination on the charge roll, however if the band is still visible after printing 30-40 continuous pages this means the imaging unit needs to be replaced.
Vertical Banding on images
Seal failure on the imaging unit. Occasionally seal leaks have been seen from the Imaging Unit.
Toner will be seen on the main frame near the Imaging Unit sides.
If toner build up is excessive, it may even fall into the Tray below. Cleanup with a toner vacuum may be needed.
Replace the Imaging Unit to fix the problem.
Spots, scratches, marks on the page. If they are random, this indicates a problem with toner scatter.If they are repeating patterns, measure the distance between matching marks or spots. If the distance is one of 97mm, 47mm or 38mm, this indicates marks or dents on the imaging unit and it will need to be replaced.
You receive the message Replace defective imaging unit The imaging unit is defective and needs to be replaced. If you just installed it, it will be covered under warranty - contact Lexmark Australia on 1300 362 192
You receive the message Reinstall missing or unresponsive imaging unit and the below instructions don't resolve the problem. Try one or more of the following:
  • Check if the imaging unit is missing. If missing, install the imaging unit.For information on installing the imaging unit, see the "Replacing supplies" section of your device's User's Guide
  • If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.
  • Note: If the message appears after reinstalling the supply, then the imaging unit is defective. Replace the imaging unit.
You receive the message Replace unsupported imaging unit The imaging unit you attempted to install was either non-genuine, or was from a different region. Buy a genuine Lexmark imaging unit from an authorised Lexmark supplier in your country/region.
You receive a 31.6x error One of the following errors is shown on the display:
31.60 Imaging unit smart chip error
31.61 Imaging unit I2C packet timeout
31.62 Imaging unit I2C packet has been sent but code timed-out on receiving the data (callback)
31.63 Imaging unit security error in the send challenge sequence
31.64 Imaging unit ROM signature error
31.65 Imaging unit stuck busy (status register and/or CRI Arbiter register report busy)
31.66 Toner failed to replenish into the imaging unit
In this case you need to ensure that the imaging unit is properly installed. If yes, check if the imaging unit is supported. Replace with a supported imaging unit if necessary.
If the problem remains, you will need to organise a Lexmark service call (Australia 1300 362 192)
You receive error message 32.11 Imaging unit smart chip compatibility error This could be caused by an unsupported imaging unit (non-genuine or incorrect region). Replace with correct imaging unit to clear this error. If your imaging unit is supported, you will need to organise a Lexmark service call (Australia 1300 362 192).
You receive error message 84 Imaging unit low If expected, replace the imaging unit. If unexpected, call Lexmark Support (Australia 1300 362 192)
Replacing the imaging unit

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1 Answer

How do I clear error message C-2558 for the Konica Minolta bizhub C253


As the Installation Manual and Imaging Unit replacement instructions mention, pay close attention to shaking the Imaging unit properly to level the toner and also keeping the Imaging unit level when installing it into the machine

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1 Answer

Samsung CLX-3175FN printer said "replace imaging unit" so I did. Tragically, it still says "replace imaging unit" and taking the unit out and putting it back in has had no effect. I don't know what to do...


Hello, you can try this:
Press: Menu, #1934, Menu, "Tech Mode " OK, "Data Setup" OK, > x7 to "Clear Counts" OK, "Enter Password [1934]", OK, "Clear Counts [Total Page CNT]", >x3 to "[Imaging Unit]" OK, "Clearing...", back

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The black print jobs have a shadow about 3 inches down the page


I had replaced the fuser - no improvement. I removed the fuser, imaging unit & transfer roller. CAREFULLY using a vacuum cleaner I cleaned all units and the internals of the printer, rotating the roller on the imaging unit to clean all parts. (Warning Place Imaging unit on paper as toner escapes) After a few test prints the page cleared and duplicate ghosting cleared.

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1 Answer

Samsung CLP 510 Imaging Unit


The Imaging unit needs to be replaced when the drum fills up with waste toner. That's what triggers the message.

Feb 02, 2009 | Samsung CLP-510 Laser Printer

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Technical Black Imaging Unit Replaced,Error message still shows


These units are automatically reset with a fuse. When you put the imaging unit in it will completes a connection which resets the count then simultaniously blows the fuse. Sometimes the fuse blows before the reset, which is what it sounds like happened here. The machine should print normally but the error will persist until the unit is replaced with a new one. Is the the imaging unit an OEM unit or remanufactured? Whoever you got the unit from should replace it as defective free of charge. If it is OEM you might have to go through Xerox to get it replaced. I don't know if the Big Box stores will.

Dec 04, 2008 | Xerox Phaser 7300DN Laser Printer

1 Answer

Error message "engine firmware" code 72


Most likley the problem is a faulty Imaging unit. The chip on the unit has failed. You can try reseating the Imaging Unit and if that doesn't work replace it.

Here are the other listed causes.

Cause:
Corrupted NVRAM Possible Causes are Imaging Unit, Fuser, EEprom Board or PE/MCU Board

Feb 12, 2008 | Xerox Phaser 6200N Laser Printer

1 Answer

Black Imaging Unit


If the machine calls for a new unit, a new not used cartridge must be installed to clear the message

Mar 27, 2007 | Xerox Phaser 7400DN Laser Printer

1 Answer

Missing Imaging Unit


When I had this problem the solution was a tiny piece of paper which was jammed in the machine.
When the jam was cleared the message went away.
Hope this helps

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