In laser jet 1100 you need to open the front door and pull the paper form the front slot and if its stuck in fuser its need to open with the help of star screw driver and open the fussier cover to access the paper
note be care full for the paper end sensor just below the fussier as its very delicate and may get broken with access force on it
replace sapration pad for multi paper picking problem
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Re: paper jam with multiple pages jammed
It is quite difficult to removed multiple pages that was jammed, however if you can try this:
1- turn off machine
2- with the same direcion it was fed, try to slowly removed paper one by one.
3- you might want to cut out the remaining paper to reduce more paper to pull
4- do not removed by force
5- if you can feel a strong resistance twist the paper from left to right till you removed them all
i suggest putting always a fresh paper and cleaning the feed roller of your printer before starting anew
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Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.
Was the printer feeding multiple sheets at the same time, so that the sheer thickness of the wad caused the jam? If so, look into the slot where you load paper (this is called the automatic sheet feeder or ASF). You should see a small roller with a rubber coating. This is what pulls the sheets into the printer. Put one sheet of paper into the ASF and do a print. The Windows test print facility is convenient for this: start-control panel-printer and faxes, then right click your printer icon and select properties, then test print). If this works OK, put two pages into the ASF, then three etc. Observe what happens. If at some point more than one page is pulled in, it infers that the ASF is not working properly, in which case you will need to consult a technician (or have a go yourself at dismantling the printer). If the one-two-three-four etc page test doesn't produce a multiple feed, all it probably means, is that static electricity is holding the sheets tightly together. Make sure when you put a wad of paper into the ASF it has been fanned.
Report back on what you find, or if you have any queries on the above.
without some information about the kind of printer and the weight/thickness of the paper, try to supply more information in a comment if you can, this is a generic answer.
many printers have a paper thickness adjustment that helps ensure that only one sheet is picked up at a time, and that the sheet feeds accurately,
if two or more sheets are picked up there are jams as multiple sheets do not feed well, and may not even get out of the paper tray. If the printer is set for a thicker paper, the lead edge of thinner sheets may miss its aimed path and wrap around guides or rollers, jamming.
The makers web page, or the user guide if you still have it, often have FAQ on paper jams,