Hello,
Im going to first ask for some background information on the machine such as what is the grinder in the unit set at currently?you have no water coming out of any point in the front of the machine correct? I noticed you did say you descaled the unit when you did descale the unit did you also use a pin on the tip of the nozzle to also clean this area as well a jura capresso is supposed to be set grinder wise at 5 yes most people set them to 8 but there supposed to be on 5 8 is actually way to fine so before going to get your schematic please answer the following questions and message me back with those answers.OO one more when you say the water is not going where is it going is it coming out of the brewer head on the sides around that back also is the steam wand or porabello still working as well? I look forward to your reply Thanks again Rick
if water is coming out of the back then one of your seals is gone and you would have to replace the seal did you try also when you cleaned the unit to use the pin at the nozzle tip to clean out that area if you had the unit set to the maximum for grind this is to hi and there would be grinds that stuck on the inside of the nozzle and due to over trying to get it to work when it was at this point most likely you had the seal on the brew head or the heater or another seal go and that is why you have water and it is hitting something electrical when it drips out of the seal is why its tripping your breaker I await your reply Thanks Rick
try looking for a jura distributor near you they would be able to sell you the seals for the unit do not use the unit without replaceing the seals. yes i was refering to the nozzle on the front of the machine. finding the which seal is broken is the hard part of what you are doing atm and if the unit is not warrantied sit the hubby down at the table with a couple tools and a watch repair screwdriver set as well and im sure he could figure where the seal is that is giving you an issue the hardest part is getting jura to sell you the parts but it isnt a saeco so there is a chance whereas if your unit was a saeco they dont sell the parts at all instead they do all repairs in house. Id try figureing which seal is broken on the unit and maybe remove some of the outter casing shell letting you see exactly where the water is coming from and also call jura direct once you identified which seal it is and find out if you can buy the replacement you may get lucky message me back with any further questions you may have Thanks Rick
p.s grinds end up packing into the nozzle due to the grinds being to small
there are a couple other customers on this site currently with the same exact problem just different manufacturers try to contact jura and see if they will sell you a seal kit which comes with all the seals for the unit if they will were in business if not on monday il try to contact the parts distributor I personally use when repairing and see where I get with them Thanks Rick
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Hi, I know it trips the breaker, but how much is the breaker set for? This device indeed draws a fair amount of current? are you sure the breaker isn't simply under-rated?
If NOT that, then the only other thing that can trip the breaker, is a short circuit, this should be easy to find without a schematic? use a Volt or an Ohm meter and simply trace back, along the Phase wire until you find the short? This can be done with the power disconnected, and using the meter set to Ohms look for very low resistances across the phase/neutral, check, elements, switches, etc.
I have searched for a service manual, however i have been unable to locate a copy.
Try contacting the manufacturer, agent, and obtain a copy of the service manual.
Hello Cis,
Please visit the link provided below :
http://capresso.com/pdf/ref_s9ot.pdf
Hello
This is usually an electrical problem with your brewer. If you will get the model and date code located on the bottom of the brewer and contact Customer Service, you machine can either be replaced at no cost if under 3 years old or if over 3 years old, at a reduced cost.
Hi, According to your problem, decaling is necessary for after
every 300 cup coffee. Check the water knob and water passing pipe if there is
any blockage. Open the machine by unscrew it and check the circuit or you can
take assistance from nearest engineer because it is not too easy job for a nontechnical
person. You can also try by help of manual. To get the manual you can visit
wbsite or nearest dealer of the product.
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Usually answered in minutes!
I do the recommended descaling when it is needed. After letting the machine dry overnight, I plugged it back in this morning. It ground the coffee but when it started the water process the circuit breaker tripped again. The water does not seem to be flowing where it should as water was leaking out of the back of the machine. I also had condensation on the ceramic tiles behind it. My husband is an electronics engineer and will have no trouble accessing but would like a schematic to use. The last time this machine failed I sent it to Jura for repair. That 90 day window has expired and don't want to send it to Jura when I know my husband could probably fix it with a schematic. I will have him try your suggestion. Is a schematic not available?
Getting access to the inside is difficult as we don't have a socket wrench small enough. I need some more information on how to access like what size the socket is so that we can purchase the correct size?
No it is not covered under warranty as I purchased through ebay.
I already have this information and it is of no use to try to repair the water leak.
Please refer this to one of your experts please like bergend or heatman101 please. Others have been unable to assist me. Pleasae refer to
http://www.fixya.com/HTTPHandlers/mail_d...
invoice #285236
No I don't want to send it to Jura Capresso. I have already done that previously. I want instructions on how to open the back so my husband, electronic engineer can fix it.
No, the circuit is just fine as it has been running from this location for well over a year. We think there is a blockage or broken tube that is causing the water to trip it as the water is now flowing under the machine. At this point, I feel sure my husband can check it for a short and probably fix it as well as he is an electronics engineer. What we need at this point is to find out how to get access to the inside as the head of the screw/bolt is an off size. My husband has lots of various size wrench and sockets but nothing that fits it. I think Jura made it that way intentionally.
cismith54
4 minutes ago
Hi Rick,
Thanks for trying to help. The grinder is set at the finest setting there is as I make lattes and americanos. When I make a selection, the grinder does its process but when the water is due to be coming through the system is trips the circuit breaker. The water is coming out of the back of the machine which leads us to believe there is a blockage in the tubing which is forcing the water to go probably on some wiring, causing a short. All we really need at this point is to determine what size socket is needed so that my husband can gain access to the area. With regard to the descaling, no I had not heard anything about using a pin in the tip of the nozzle. I understand what you are saying about the grinder but it has always been set to that setting and we had never had this problem in the almost 4 years that we have owned it. I will try your suggestion by changing the grinder to a courser grind setting. The grinder does not have a numerical value associated with it. It is done via a knob that turns. I just now noticed that the model number could be stated wrong. I have a Jura Capresso S9 Impressa Advantgard. The older model that does have quite the same bells & whistles as the current one. I purchased this in 2007 if that helps any. I hope I have covered all your questions and look forward to hearing back from you.
Hello again,
I just tried your suggestion, This time after changing it to the coursest grind possible, the machine did trip while producing. I did notice that steam was pouring out of the back as well as water. It trips when it is in the process of placing the coffee grounds into the well. Part of the selection was in the cup with the remainder of the water that should have gone into the cup at the rear of the machine. I hope this helps. Any ideas yet on what socket needs to be bought to get access?
Hi Rick, Yes, I did try to clean the nozzle but I am trying to figure out why grinds would be here as the machine has dumped the grinds by this time. You are referring to the nozzle at the front of the machine where the coffee comes out, is that right? I wish we could try to replace the seal or better yet get access to the inside of the machine. I am afraid that Jura has lost a customer as they refuse to send me a schematic. My only option with them is to send it to them. And that option is not available to us. My husband and I are going on a search this weekend to try to find the correct socket size to get access to the seal area. My husband thinks that because it is European size/type that we may not find it.
Hi Rick,
Thanks for the scoop. I just ordered a 3mm nut driver set today from Amazon so hubby can gain access to the area. When he is able to check it out better internally I will be able to determine what needs to be ordered. I'll let you know what happens when we get access. Thx, Carla
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