Question about Office Equipment & Supplies

1 Answer

I cannot print an email. I hit the print icon and a box comes up telling me the printer is off line-----but everything is connected! How to fix this??????

Posted by voulnteer on


1 Answer


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that gotĀ 5 achievements.


    An expert who has achieved Level 3.


    An expert that hasĀ over 500 points.

  • Master
  • 398 Answers

Is the printer designated as default printer? If it is not, click on control panel, then double click printers & faxes. This printer should have a check mark by it, and it should say ready. If it does not have the check mark, click on file, then click on make it default. If it does have the little check mark in the circle by it, then go to your printer and make sure it is turned on. If it is turned on, Unplug your power supply from outlet and wait a couple minutes and replug it up, let it initialize, and it should work, if not we have gone beyond my range of expertise. Good luck.

Posted on Aug 11, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

After hitting print button,dialog box comes up printing, but there is nothing printing. Per control panel Printers & faxes everything is ok shows D2600 printer ready, per box item in que is printing

Hi there please try these.
Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Feb 03, 2011 | HP Color LaserJet 2600n Printer

1 Answer

My printer will not print off my emails or documents. It will scan to the pc and let me print off, so this tells me printer is working fine. When i try and print off my holiday comfirmation from emails,...

Turn off the power to the printer....wait ... and turn it back on. Can you print a test message from the Control Panel (if using Windows) - Printers - right click on the offending printer and select Properties. Click the Print Test button. Is this connected directly to your computer or through a network?

Sep 09, 2010 | Office Equipment & Supplies

1 Answer

My print head doesn't seem to be able to align when I try the "print head align" feature that came with my printer. I've run a few iterations of the print head align feature and it doesn't ever seem to...

Most printers have an align command. Your printer manual will tell you how to use it. Failing that, try right clicking on the printer icon at the bottom taskbar to see if you can find it in the menus there.

May 12, 2010 | Epson Office Equipment & Supplies

1 Answer

Printer wont print. help!!

Hi albookristin
I believe evrytime you tried to print, they all lined up in a queue for printing. If that is the case, you have to delete everything in the queue
Right click on the printer folder, look under documents, and see there are documents listed. If there are few, delete all of them. In some cases, you may have to print one at a time.

After doing all that, try to print a document. For test purposes type a one line document and try to print it.
Hope this will work for you.
Have a good day

Nov 15, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

My printer will not print.

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 

Mar 21, 2009 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Laser writer select 360 to Mac OS X 10.4.11 via AsanteTalk

You should phone the Asante tech support people in San Jose, CA, who will talk you through the fix for free. I lost my printer-MacPro connection, the other day, and everything works fine now, thanks to their advice.

I'm running 10.5.x and no WiFi so the fix may not be the same, but it was just a matter of sort of re-booting the Asante box. Here was my fix, if that helps:
1. Delete that printer from your list of printers in System Preferences.
2. Make sure your computer, printer, and Asante box are all hooked up together and turned on.
3. Click + under the list of printers in System Preferences.
4. Click AppleTalk icon in top row of dialogue box that appears.
5. After a moment, click Bluetooth icon instead.
6. After a moment, unplug the power cord from your Asante box (but not from the electrical outlet).
7. After a moment, re-plug the power cord into your Asante box and, as soon as possible after the "TX" light comes on, click the AppleTalk icon again.
8. Within a few moments, your printer's name should appear. Highlight its name, then make sure all the information about it that appears is correct, then click "Add."
9. Everything should communicate beautifully. I had no further problems.

Dec 21, 2008 | AsanteTalk - Ethernet to LocalTalk Adapter...

1 Answer

Doesn't work all of a sudden with vista

First check the printer icon. ( Make sure the printer is turned on during this process)
Go to Start> Control Panel Go to Hardware and sounds> Go to printers.

And check that the printer C3180 has a check mark.
If not right click on the same and left click on Set printer as default.
Next make sure the printer icon says 0Ready.

If not right click on top of the C3180 icon and left click on Clear all documents (untill it says 0ready)
If it still does not say 0Ready.
Then Go to Start> Then Run(if not where you see start search Type there as Run and hit enter> in the run Box type services.msc and click Ok

Now in the services window> Scroll down an locate for Print Spooler and double click on the same>
Now under Services status If Start is highlighted Cliick on start ( now a small window aill poppup and close)
If Stop is highlighted then click on stop ( A small window will popup and close, Now you will see start highlighted> Click on start and then either click on apply or ok close all the windows and restart your computer.
Now First
Go to Start> Control Panel Go to Hardware and sounds> Go to printers.And check that the printer C3180 has a check mark and if it says 0Ready.

If yes Right click on the same icon and left click on Properties.
Now in this window towards the bottom right you will see a tab which says print test page>Click on it to see if it prints a test page.
If yes then Try to print a document.

If non of this works>
Go to Start> Control Panel (or setup then contro panel) and then go to Printer and faxes (or printers and other hardware)
And deleted any or all the icon which says C3180
If it is not deleting then right click on the same icon and lecft click on cancel all documents> Then unplug the USB cable which is connected to the printer end and leave it unplugged for atleast 1Mins before reconnecting> (In the meantime reboot your computer)
After rebooting the computer connect the USB cord to the Computer it should install the printer diriver on its own> (if it prompts the CD then insert the Cd if you have it handy) it may take some time to install the prnter driver
Go to Start> Control Panel Go to Hardware and sounds> Go to printers.
then C3180 See.if it says 0Ready>Right click on the same icon and left click on Properties>
Now in this window towards the bottom right you will see a tab which says print test page>Click on it to see if it prints a test page then try printing any document or Email.

Let me know if any problem

Good Luck

Sep 30, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

New Hp Officejet 5610 All-in-one - Printing?

You may have a couple of problems. First, you say you have more than one icon in your Printers dialog box for 5600 series printers. My guess is that you installed two different drivers, one for the 5600 and one for the 5610.

Try deleting the 5600 printer icon and making the 5610 the default printer. Run the test print again to verify it works, then open a Word document and see if you can print that.

This brings me to the second issue; what exactly are you trying to print? The issue in this case, may not be the printer but an issue with the document. Some documents have a security feature that prevents printing. Try different documents (Word, Excel, etc...) and see if the problem is across the board. Post the results here.


Sep 23, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Prints Faint green horizontal lines

Go to control panel and printers and faxes and right click on printer icon then hit printing preferences, go to maintenance and do head cleaning cyles and print nozzle check. if it comes out fine trash and reinstall driver
download driver from site after selecting the printer mdel on the lists

Apr 12, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers


Level 3 Expert

85239 Answers

The Knight
The Knight

Level 3 Expert

76332 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides