If you are using the latest version, v5, then try
uninstalling and reinstalling the software. If you are using an older version
then upgrade. If using Vista this fix may also help: 1. Exit Skype on your PC 2. Go to "C:\Documents and Settings\\Application
Data\Skype\" directory 3. Delete your account (I deleted all my accounts) 4. Launch the Skype 5. Enjoy. If you are still having issues then contact Skype directly.
There customer support is quite good. (https://support.skype.com/en-us/)
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