My cinedash media console is not working the mute and volume controls are both lit up but no response from either

It sounds as if you should re-install the program. Or you may just have a sticky keyboard. or the key repeat time is very fast. Try looking in the control panel for your operating system and adjust it from there.

Try to install the new drivers for media console from here and see if this solves the problem...

www.theacerguy.com › ... › Problem corner

Yes!

Hello,

Acer has a few known issues with the CineDash technology. Please call their technical support and they will do some troubleshooting with you to determine if it a hardware issue or not. If it is, they will likely repair it free of charge as there are known issues with it.

use the force!

Hi, Try doing the following:
1. Turn of your laptop 2. Remove the battery and the power cable for about 15 seconds 3. Reinsert the battery and the power cable 4. Turn on your laptop.
Your Cinedash Console should be fully functional again
Good luck. Cheryl

Shut off your laptop. Pull the power cable/supply plug out. Remove battery. Wait 15 seconds or so, then put it all back together and boot it up. Should be fine after that.

Try taking the battery out for 10 seconds, put it back in and boot as normal.

Worked for me on my Aspire 6920G! I think it must be a power-ratio problem.

This happened to me.

Power down (shut down) and then remove battery for a few seconds.

This fixed my CineDash Media console.

Hmmm just found solution to the cine dash volume control problem.
You need to shut your laptop down. Remove the battery for 10 secs. Replace battery. Boot up and all should be okay.
I have tried this on mine and it worked fine. If this does not work straight away someone else said something about LaunchManager but I didn't have to do that so can't give any info on that.

Functions are activated by simply tapping
the function with your finger, while you can adjust volume by sliding your
finger around the volume meter.
CineDash reacts on commands with a little “lag”, if you use it carefully you can expect no problems, but for nonchalant usage CineDash will not react on every touch. You also have to make sure that it's turned on for it to work.