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Ive recieved a xbox360 console today and i tested it out because ive brought it for christmas and it has scratched up the disc what came with it and also the one what i brought my son for christmas halo3

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Dean Joly

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Go here and request a repair on your cosole: Early Xbox 360s were known to cause this problem a lot. If your console is under warranty it should get repaired for free. Otherwise it will cost you, but not as much as a new XBox. You may even get replacement discs from Microsoft since the console scratched them.

Posted on Aug 11, 2008


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I have 2 scratches on my disc and when i put it in my xbox 360, it says unreadab le. ive cleaned it but it still says unreadable

to avoid this scenario avoid moving the console while the disc is still inside the console
technically your disc is broken

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It sounds like the console's reader scratched your disc. This can occur when moving the console while it is on, the disc can slip off and get heavily scratched.

I would try grabbing a blank (unimportant) cd or disc and place it in the disc tray, then turning on the console to see if the console is scratching the disc.

Also, be sure to have the console FLAT on the ground, NOT vertical. This can greatly decrease any chance of the console scratching your discs.

I personally have had my XBOX wreck 3 different game's now due to just tapping or nudging the console. I took my wrecked games to a local used game shop like GameStop where they will take the disc from you and allow a discounted price (usually around $10) for a replacement used game.

There is not much you can do about the wrecked disc. You can attempt to have the disc resurfaced (local video rental shops can do this). Microsoft does have a disc replacement program however it takes weeks to have the game returned, and they only allow certain games to be replaced. More information on that can be found here:

Hope this helps!

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if your console is laying down try standing it up ive heard that helps.

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