Coby MP620 MP3 Player Logo
Posted on Apr 30, 2011
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I plug my mp3 player into the usb port on my computer and it doesnt turn on to charge like it did before. i tried to turn on my mps player and it acts like there is no power. i just got this mp3 player and have only had it for 3 days. what is wrong with my mp3 player.

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  • Posted on Apr 30, 2011
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Hello

Check the connections on both ends to make sure they are attached securely. If the MP3 player is still not recognized, go into the player settings and change the Online Device from Media Device to USB Disk. Use a different USB cord if you have one because it could be broken and not allowing your computer to recognize it.

connect the device to a different USB port on your computer. If the MP3 player is still not charging, plug it into a wall charger. Try charging the Coby device overnight. If it still will not charge, the battery may be bad and you'll need to contact Coby for assistance

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USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
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AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port.
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