Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon Printer MP83-

I'm getting Error Code 6A00 and the printer will not operate. I have checked for jammed paper, I have ensured that the scanner button the left side is unlocked, and I have also ensured that the ink cartridges are securely in place. Do you have any other ideas?

Thanks

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Clive

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Hi
Good luck
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 10, 2010

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On printer error cod 6A00 displayed, on computer screen icon says service error 5C10. Have cleaned ink wells and wiped off excess ink. After cleaning far right side a long skinny black piece came out,...


Hi


Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---

Turn off the printer and disconnect the power cord and USB cable. Remove the jammed paper slowly using the following procedure. Open the rear cover to check if the paper is jammed. Pull out the cassette and check if the paper is jammed inside the cassette area. Stand the printer with the rear side down, holding the document cover. Press the tabs together and pull the green cover toward you. Check if the paper is jammed. (If you were not doing Duplex printing, you do not have to follow this procedure.) Close the green cover and place the printer back to a normal position. Reconnect the power cord and power on the printer. Confirm the Alarm light is off. Load paper back into the ASF or cassette. Press to clear the message and continue printing. If you are printing from application software, follow the instructions displayed on your computer. Hope this helps... Please post back if you need more information.


Daniel

Jun 20, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Cannon printer mp830


HI,

Well I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.


I had the same problem on a brand new MP830. I brought it home, tried to do the easy setup steps, and after I installed the ink cartridges, the print head moved to the right (home) and then I received an error saying that I needed to install the ink tanks (which I just did!). After a restart, I was stuck in the 6A00 wilderness. After reading this thread, I realized that the issue had to be the purge unit. On my MP830, the purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail. I moved it back and forth (actually forward and back) about 5 times, closed everything up, and after a restart, all is well. Note the the purge unit is NOT the print head!

Goodluck,
Please don't forget to rate me as fixya..

Feb 02, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Printer stopped working. I just added new ink supply. Alarm light flashes. Printer status says "service error 6A00"--"check printer" "cancel printing and press the ok button." None of this works. And I...


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

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1 Answer

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Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.



All The Best: Pineworks

Apr 02, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

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6A00 is not a jam error, it is an error of the purge assembly not cycling properly. Many times a paper scrap jammed in the capping assembly or the squeegee assembly caught on the filter assembly. Usually worn out gears and dried ink so that replacement of the purge assembly is the best fix.

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Try
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

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1 Answer

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6A00 means that the purge assembly, thats the cleaning unit where the printhead parks when off on the right, is jammed and cannot move.Look for paper or foreign material stopping it from moving. Sometimes the squeegee unit needs to be pushed back if the pads get stuck under it.

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1 Answer

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Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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1 Answer

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Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 26, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

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Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 01, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

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