DVD does not work

Is it a CD drive, a CD burner, a DVD drive, a DVD burner or a Blu-Ray drive? Have you tested all types of cds for the drive? Do certain ones read and noth others? What version of Windows are you running? Did it stop working after a program install or a system crash?

But can you still use the DVDRW right? the only problem here is you cannot use media player because of the error message? Because if the DVDRW still read and write so there's no problem with it the problem is with the windows media player, Try using a different media player like VLC.

Hope that helps.........

Hello,

It appears your model Dell 2400 should have been supplied with the CD's for reinstalling Windows XP, CD will be green or blue in color and the drivers and applications that came with the computer.

If so, back up your files first to an external drive and then put the CD in the CD drive and reboot the computer. It should come up to reinstall XP.

If good to go, you will be prompted to install the second Cd as well as online XP updates.
Software that was installed after you bought the computer also wouyld have to be reinstall as well as restoring your backed up file.

Rememberm all data is lost when you reinstall your operating system, unless these is a choice on install that may ask for destructive, or non-destrutive (keeps files).

I am attaching a link to Dell for your to copy and paste into your web browser for the support page for drivers and user guide in the event you need to reveiw the process.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_PNT_P4_CEL_2400&os=WW1&osl=en&catid=&impid=

You can download the drivers from dell website, download.com, and many other sites. Download, then double click on them to install them. Once installed, reset pc.

Unless you have special software installed that reads the CD drive like a floppy drive, just saving won't work.
Save to your computer.
Right-click on the file name in My Documents.
Choose Send To, CD drive
Then open the CD drive in My Computer
Choose Write These Files to CD

Hi budliteman36
Dell Dimension 2400 series will not bur DVD, see the link blow for specifications.
http://reviews.cnet.com/desktops/dell-dimension-2400-pentium/4507-3118_7-30824846.html?tag=mncol;rnav

You can replace the CD-RW drive with a DVD writer. Here is a list od DVD-R-RW writers.
http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=89&name=DVD-Burners&

Cheers!
Mike

The dvd drive is faulty, the same thing happen to me, Took the dvd drive to work tested it on a different pc and it did not work, go a old dvd drive from work installed it and it worked.

Your dvd is faulty needs replacing

Dear Minita,

please follow these steps.

1. Click on START button, the click on RUN
2. Enter REGEDIT and press enter
3. When REGEDIT starts, open up the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}
4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.

Then close REGEDIT, shutdown & restart your PC

if you still having problem or any other questions, please do not hesitate to contact me.

Many Thanks.

Regards,

AJoshi

try to clean the lens using lens cleaner...

yes you should be able to play CD on the DVD reader.
Dimension 2400 have drive slide mounted on the side of the hard drive, cd drive and floppy. they are different for each device. you need the 2 side mount for the dvd. in order to mount them in the Dell.
the drive is inserted from the inside of the box toward the front. The front panel will prevent the device from pop out.
yes, 3 party DVD, CD drive will be shorter and fater that what Dell porvide, but it will work, al long as the opening is accessable.
get the HP DVD driver.