Question about Linksys BEFSR41 Cable/DSL Router W/4 Port Switch, Retail Box (DSLSBEFSR41)

1 Answer

Router trouble Hello!! I have an Airlink AR430W router that is working fine accept for the fact that I can't connect to the internet on my laptop anymore. I need some tips on troubleshooting. Maybe if I disconect and reconect in the right order it will work again. HELP, COMPUTER ILLITERATE!! Model# AIRLINK AR430W Super G wireless router After a power outage only ports 2 and 4 will connect to the internet. Ports 1 and 3 only flash the 100 and Full/Cal lights. Nothing from the Link/Act lights. Any suggestions would be appreciated. Specksynder

Posted by Specksynder on

  • Specksynder Aug 14, 2008

    Some how I think there has been a mix up in exactly which router I have. My router is the BEFSR41. Other than that the problem is the same. After the outage it did not work at all (everything was unpluged). After playing around with it for a couple of days the # 1 & 3 ports starting working ??? What can I say. But the # 2 an # 4 ports are still not working. The only thing I am using on the # 2 port is a printer. The # 1 and # 3 ports are running desk top computers. Nothing fancy just regular e-mail communications. Thanks for the input.



    Specksynder



  • Specksynder Aug 15, 2008

    Thank you for your time and your comments. They were very helpful.



    Specksynder

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1 Answer

marlon john madrid

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The way you describe your router's status, it looks like its starting to go out on you, or its gone out. the ports on the router should have the same activity when you plug a computer to it. there is a possibility that the chipsets of the router inside got fried during the outage and the pwoer surge. sometimes surge protectors are not enough, you have to have a UPS to protect the devices. if in case it is best that you contact the macnufacturer of your router or your ISP so that they will be able to transfer you to the right line.

you may also want to consult your devoce's warranty status.

Posted on Aug 12, 2008

  • marlon john madrid
    marlon john madrid Aug 14, 2008

    if that is the case, it still boil down to a hardware problem. the BEFSRs have 1 year warranty, so you may also want to check other options towards that.

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