You might have to
physically unplug the leads for this cd/dvd rw then plug them back in or Click on
Start, Run, and type regedit and press
Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column. Upper
Filters Lower
Filters Upper
Filters.bak Lower
Filters.bak If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
you might have to uninstall
then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel
administrive tools computer management device manager scroll down cd dvd rom
drives if you see a yellow question mark? right click you will have
options to update driver,roll back driver,or
select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on the plus signs (+)
next to the following folders
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone.
Hope this helps
you could try this
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives right click select uninstall then restart your computer once your computer restarts you should get message found new hardware if you dont get the message you might have to reinstall it manually by device manager scrolling to cd-dvd drives select scan for hardware changes if your computer came with a motherboard disk the drivers could be on it if you are unable to install it they might be right you will need to replace your laptop
you might have to physically unplug the cd-dvd electrical lead make sure its secure and not faulty
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, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
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Usually answered in minutes!
Thanks for the quick response. I'm running Windows 7 and am a little new to how everything's laid out. Will it make much difference in how I try to tackle this issue? Also, I'm assuming if I see the yellow question mark I should uninstall then reinstall the driver? Thank you again for the response so fast and thorough. Thanks for your help!
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