Question about NetGear Super G Wireless Router

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Problem with netgear super g router

Hi, I have comcast high speed internet and i can't connect using the netgear wireless router. The problem is that when I plug the internet cable to the wireless router and connect the router cable to the computer, there is no internet. My modem says its connected but I cant access any websites. I did what the instructions did but it's still not fixed. How do I fix this?

Posted by kevin8213 on

  • dom666 Oct 13, 2008

    same

  • gdlank Feb 21, 2009

    I also have a similar problem, the router works for both the laptop and desktop...but now my Comcast telephone service isn't working. Netgear Super g wireless router works fine.

    Trying to figure if it is a Comcast problem before calling in local tech support at $100 a pop!

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Anonymous

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Here's sort of a checklist of things to consider:

1. First of all, connect the computer directly to the cable modem. Make certain that your ISP (Comcast) is providing internet service. Modems (DSL, cable) typically have a web page (HTML document output format) interface through which you can connect with your favorite HTTP client (that is, browser), such as MS Internet Explorer or Mozilla Firefox. You can always connect to that if your computer has been given an IP address: you would look for the device you are connected to (modem, router) as the "gateway IP address" (for modems, it might be a 10.0.0.x IP number or something like that; for routers, it might be a private LAN address of 192.168.x.x or 172.16.x.x or something like that). Type in the gateway IP address: if it unsecured, you will see the interface immediately with gettable (status) and settable (configurable) form controls; if it requires authentication, you must enter a username/password combination to gain access to the interface. The default username/passwords are provided in the user guides of the device from the manufacturer.

2. Once you are sure the modem is providing service and that you have configured it properly, then remove the connection to the computer and connect the router. Check that all the lights of the router illuminate properly after startup.

3. Now connect BY ETHERNET (Cat 5 unshieled twisted pair) cable your computer to the one of the slots to the router. We'll go wireless later. Make sure that you are now getting internet service through the router while connected to it with the Ethernet cable. Make sure that you are talking to the router through its web interface. Again, look at your internet settings (find the gateway IP address), and enter that IP address into your browser. You will be challenged for authentication: use the router's default authentication (usually the user name is "admin" and the password is also "admin" or maybe a number sequence like "123456", I don't have your super G model number) and then enter the Interface. Perhaps you need to make special settings for the type of broadband: VCI and VCP values and protocol for the WAN side. You might need to learn these from Comcast's support (by phone or by web site).

Alternatively, rather than us the browser interface to your router, Netgear may provide a CD install disk which contains an application you run to directly manage your router device. It will configure it and also set it up for wireless (see next step).

When you see web pages (such as Google, Yahoo, even Comcast's) through your router, then you are ready to configure the wireless part.

4. While still connected to the router's web page interface in admin user mode, look for the wireless part. You need to set an SSID (don't use the default...create a name you can recognize). This SSID is broadcast to the wireless and you will identify it when opening your computer's wireless adapter. Set an authentication mode as well, so that only you and other can connect to your wireless and no one else (prevents unsecured connections, and turning your wireless into an open "hotspot"). Use WPA or WPA2 (not WEP) if you have it, and you will be given or asked to create a key which is probably a series of numbers and the letters A through F (a long hexadecimal number). Write down the authenticatin type (WPA or WPA2 with AES or TKIP and the key value) and then write this information in for the wireless setup of all computers wishing to connect to the router. You can create this also if Netgear provides an interface (by an CD install disk) for your computer: it may tell you to insert a USB drive to copy information that you would then use to configure all computers that will use the wireless, since it will setup a network configuration that includes the authentication key.

For specific information about how to configure the wireless adapter for router connection, you would need to give the OS you are using (WinXP? Win Vista? MacOS? Linux?)


In future posts, or messages to me, please as a rule provide as much information as possible about ALL devices, namely make AND model/product numbers, since often the experts can check online to see how you can interface with these and configure them.

Posted on Nov 08, 2008

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How to configure the router??? how to used the router?


To configure router it depends on whih router you are using a broadband or a wireless. Here I can so you how to setup routers in different ways. Here I have defined 5 different router to setup it.That is given bellow. How to configure linksys broadband router.
  • Connect and install your router according to the product manual.
  • Open your Web browser then check your product manual for the Web address you need to enter.
  • Enter the Web address, then enter the user name and password supplied in your manual.
  • Enter the required setup information. You'll need to call your Internet Service Provider (ISP) for this information if you don't have it already.
  • Choose the connection type you want from the drop-down menu labeled "WAN Connection Type." The connection type you need will depend on the information you receive from your ISP.
  • Click the "Apply" button to save your settings, then close the browser window.
  • Reset the power on your modem.
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How to configure netgear wireless router.
  • Connect your high-speed modem to the Netgear wireless router with an Ethernet cable. Turn off and unplug your high-speed modem's power before connecting the device to your wireless router. Plug the Ethernet cable that was connected to your high-speed modem into the "Internet" port on the back of your Netgear wireless router. This port is located next to the wireless router's power port and is designated by a green color.
  • Connect your computer and the Netgear wireless router with an Ethernet cable. Shut down your computer before connecting it to your wireless router. Plug one end of the short, blue Ethernet cable that came with your Netgear wireless router into your computer's Ethernet jack. Plug the other end of the cable into a LAN port on the back of your wireless router. Your wireless router will have several numbered LAN ports, designated by a yellow color. It does not matter which LAN port you use.
  • Turn on each device in order. First, power up your high-speed modem, then wait at least 2 minutes. This allows it time to connect to your Internet Service Provider's (ISP) server. Make sure that your high-speed modem's status indicators show that it has successfully connected to your ISP's server. Next, plug the Netgear AC power adapter into the Netgear wireless router and a power outlet. The AC power adapter plugs into the back of the wireless router in a black-colored port labeled "Power." Wait at least 2 minutes for your wireless router to connect to your high-speed modem. You will know that it has successfully connected if all of the status lights on the front of the wireless router are on. Finally, turn on your computer.
  • Open your Web browser and connect to the wireless router's URL. In the address bar of your browser, type in the wireless router's address. The Netgear wireless router addresses are: http://www.routerlogin.net, http://www.routerlogin.com or http://192.168.1.1. You can use any one of these URLs. Press "Enter" on your keyboard once you have typed in the address.
  • Input the default user name and password. The default user name is "admin," and the default password is "password." The text boxes are case-sensitive, so it is important that you use lowercase letters.
  • Follow the Setup Wizard instructions. Once you log into the router, a Setup Wizard will load and ask if you want it to detect your Internet type. Click the "Yes" radio button, then click "Next." Once you have completed the wizard, configuration is complete, and you can access the Internet using the wireless router.
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  • Ethernet cable
  • Connect your router to your computer using the Ethernet cable inserted into the appropriate ports. Launch your browser and type the following in the address bar:
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  • Click the box next to "Enable" to set the Wireless Network Security. Select "WEP-Open" in the drop-down menu for "Authentication." Click the button next to "Use default encryption key."
  • Set the Power Setting to "10" using the drop-down menu. Click the "Save" button.
  • Click the "System" tab above the top menu bar and click the option, "Restart the system."
  • For your wireless router: exit the browser application, unplug your Ethernet cables and select your network in the list of available wireless networks. Type your WEP password in the "Password" and "Confirm Password" fields. Click the "Connect" button.
How to configure SMC router.
  • Things You'll Need :
  • Ethernet cable
  • Plug an Ethernet cable into the back of any network computer and plug the other end into any port on the back of the SMC router.
  • Open the Internet browser on the connected computer. Type "http://192.168.2.1," "http://192.168.2.1:80," or "http://192.168.2.1:88" (depending on your model of SMC router) into the address bar and press "Enter."
  • Enter the default password for your SMC router, found in the instruction manual for your specific model.
  • Click "Advanced Setup," "WAN," and click "PPPoE."
  • Enter your username and password for your Internet connection (if any). Set the "MTU" value to 1440 and set "Maximum Idle Time" to "0" (zero).
  • Click "Advanced Setup," "Wireless," and "Encryption." Enter a 26-character code of your choice to password protect your network. Press "Apply" to save your configuration changes.

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