Question about Motorola Mobility H710 Bluetooth Headset

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My h710 is on mute, i can hear but no one can hear me

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Hi,

Welcome to Fixya. The reason why the other line can not hear you is just because your in MUTE mode. In order for them to hear you speaking on the other line, you have to unmute your call. To do that, you just have to tap both volume control until you hear the mute tone.

Please let me know if you have any questions.

Thank you for using Fixya,
seancarlisle

Posted on Apr 29, 2011

  • JSHB64 Jun 21, 2011

    I have tried tapping both, and it doesnt work. I just bought 2 of these and same issue on both. I have tried repairing, recharging, and tapping both volume buttons on both units, and it won't unmute. Any other suggestions? Thank you

  • 1bitsie1 May 17, 2013

    I'm having the same problem with mine. Grrr!

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SOURCE: can't hear

enter 0000

Posted on Nov 04, 2008

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1 Answer

My H710 is on mute - how do I take the mute off??


To mute or unmute a call on your Motorola H710 Tap both the volume buttons until you hear a mute tone.This will mute or unmute the headset during the call.

Hope you're satisfied with my solution.Thanks for choosing Fixya.

Jul 10, 2011 | Motorola Mobility H710 Bluetooth Headset

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How to turn mute off


tap both volume buttons until you hear a mute tone (while on a call)

Rylan

Dec 15, 2010 | Motorola Mobility H710 Bluetooth Headset

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I can hear but people can't hear me


Try to unmute the headset. This may be your problem. The mute function is enabled through the volume buttons. Simply tap both volume buttons at the same time until you hear a mute tone. The mute tone when unmuting the call will be a descending tone. When you tap both volume buttons, if you hear a descending tone you have just disabled the mute function and your problem is solved. If the mute tone is ascending tones you have just enable the mute function and this was not the issue. If this is the case consult your user manual or contact Motorola for trouble shooting.

Aug 27, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

My I use my H 710 I can hear my customers but they can not hear me. How do I remove mute? Thanks


The mute function is enabled through the volume buttons. Simply tap both volume buttons at the same time until you hear a mute tone. The mute tone when unmuting the call will be a descending tone. When you tap both volume buttons, if you hear a descending tone you have just disabled the mute function and your problem is solved. If the mute tone is ascending tones you have just enable the mute function and this was not the issue. If this is the case consult your user manual or contact Motorola for trouble shooting.

Aug 23, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

I can hear the other person but they can't hear me


Your headset may be muted. Try to unmute the call. The mute function is enabled through the volume buttons. Simply tap both volume buttons at the same time until you hear a mute tone. The mute tone when unmuting the call will be a descending tone. When you tap both volume buttons, if you hear a descending tone you have just disabled the mute function and your problem is solved. If the mute tone is ascending tones you have just enable the mute function and this was not the issue. If this is the case consult your user manual or contact Motorola for trouble shooting.

Aug 18, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

My end is on mute. how do I fix it so the caller on the other end can here me?I tried lots of ways to fix it but still can't.


Tap both the top and bottom (up/down) at the same time - you should be able to hear the mute tone, and then you're unmuted. Muting works the same way.

Mar 08, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

I could hear them but they cant hear me..


This could be due to a phone setting.
You probably have the phone or the blue tooth in the "mute mode"
check you instruction manual or the phone settings to see if you have it voice muted for privacy.

Jan 19, 2010 | Motorola Mobility H710 Bluetooth Headset

2 Answers

When i try to talk threw my headset the other person cant hear me but i can hear my self talk on it


Could be that the headset has been muted by accident. To unmute, tap both volume buttons at the same time until you hear a tone or kind of beep.

Jan 08, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

Does it have a mute button because person on phone cannot hear me but I can hear them.


Tap both volume buttons to mute/unmut. If that does not solve it i have heard many accounts of these headsets having back mic's.

Jul 09, 2009 | Motorola Mobility H710 Bluetooth Headset

1 Answer

I hear the person clearly, they cannot hear me.


I recently had this same problem with my Motorola H710 Bluetooth & my Samsung SGH-A737. I could hear the people on my Bluetooth, and they couldn't hear me. It wasn't muted. I tried turning both the phone & the bluetooth off, then back on, first one, then the other, then vice versa; nothing worked.

Finally I deleted the H710 from my phone & reinstalled it. This fixed the problem.

To do this, navigate your phone's menu looking for the Bluetooth/Connections portion (every phone is different); select the bluetooth, then delete it from your phone.

To reinstall it, turn the bluetooth off. Then go back to your phone's menu and look for the equivalent of "Search For New Devices"; then, turn on the bluetooth. When your phone finds it, select it. The phone will ask you to input the pin. If it's the Motorola H710, the default pin should be four zeroes: "0000". I have heard this is the same for other Motorola's as well, but I can't say for sure. If you have another brand of bluetooth, either get out the manual and/or box (which should have the pin in it somewhere), or else get online and Google the model number and the word "pin"; you'll probably find it.

After I reinstalled it, it worked like a charm.

Apr 11, 2009 | Motorola Mobility H710 Bluetooth Headset

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