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Posted on Aug 11, 2008
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When I turn on my garmin in my car I get a message acquiring a sattelite but freezes there and won't load the maps.It just started doing this, it was working fine acoupleof weeks ago. Help please........the unit,a 660 is only about a year old and I can't find anyone to call for help. Thanks Ken Fellers [email protected] 505-662-2165

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  • Kfellers Aug 11, 2008

    I said great to his answer and asked what is the solution? So again, what is the solution?

  • Kfellers Aug 11, 2008

    So I paid $9.95 for a Garmin telephone number......you guys are real "experts"....not!

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4 Answers

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  • Posted on Aug 11, 2008
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Hello,

Try hard reset, sometimes this will resolve the issue.

melnavz

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  • Posted on Aug 11, 2008
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Hi,

It is possible that your Garmin 660 is having a glitch. This could be attributed to a possible firmware corruption.

Possible corrective methods are:

  • Hard reset (unit will revert to factory default which of course would mean user settings and configurations might and would be erased);
  • firmware upgrade.
Hard Reset is performed in the Maintenance Mode:
  1. Turn your Nuvi unit off, remove any SD cards from the SD card slot and make sure that the unit is not plugged into any computer.
  2. Place a fingertip on the upper left hand corner of the touch screen andkeep it there while turning the unit on, a prompt should read " Do youreally want to start in maintenance mode?"
  3. Select the yes button.
  4. Enter your PIN if enabled.
  5. Main Maintenance Mode screen should have 4 selections:
  • System information
  • View Diagnostics
  • Clear User data
  • Clear Waypoints
  1. Choose "Clear Waypoints". After some time the unit should reboot.As to firmware upgrade:
Upgrading firmware:
  1. click on Garmin's site
  2. download, install and run "WebUpdater"
  3. Follow on screen instructions.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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  • Posted on Aug 11, 2008
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You may contact Garmin support at 1-800-800-1020

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  • Master 1,665 Answers
  • Posted on Aug 11, 2008
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It seems a weak signal receiving problem

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