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Your TV must be set in cable mode for channels higher than 69, and your cable provider must allow those channels to be received without a cable box. Menu, Channels, switch air to cable, run auto scan. If it receiving those channels unencrypted, it will find those channels.
Any TV that has a Coaxial input can connect directly to an RF antenna. If this person lives near a large city, its likely they will receive more channels than if they live somewhere remote. Perhaps an antenna with a powered Signal Booster will improve the signal. Neither are included so I think Radio Shack has a good selection.
Could be bad reception and or make sure the tv which was in the cable mode when you had cable now needs to be in air or antenna mode. IF you have another tv that works ok then you will know the channels just need to be reprogrammed for over the air signal. Go into the menu of tv and find program channels and switch to air or it might say antenna..
Turn the unit off, push the setup button 3 times. Press the seek left/right to switch between cable / antenna tuner modes. When cable is selected, press the channel up/down to switch between cable modes. When the unit turns back on, it will rescan for channels.
it sounds like the tv is already in cable mode, and that it is a older tv. some older tv's will only tune in so many channels. yours going up only to channel 69. if you have the remote for this tv, try punching in channel 73. if it doesn't tune in, then the tv will not recieve channel 73.
Most tv's have an Antenna mode and a cable mode. If you have cable tv service, the cable mode must be selected in order to receive channels higher than 23. Then you must auto program the channels thru the menu screen on the tv to receive the channels above 23. If you have a house antenna or rabbit ears, its hit or miss on receiving all VHF and UHV channels.