This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.
SOURCE: sANYO EM-D9550. Turntable turns when off but not when cooking.
That's sounds pretty strange!
Since I don't have any service data on Sanyos, I'd have to speculate.
I would guess that one scenario that could cause it would be if the turntable were turned off via the control panel, but there was a switch or switch mount problem.
I would refer you to their support people:
http://sanyoservice.com/
SOURCE: GE Spacemaker Microwave JVM165OWB005--No more heat!
If you look at consumer affairs.com, there are many problems like this with GE microwaves. Not a good track record, experiencing problems with mine as well.
SOURCE: Microwave turns on, but no heat or turntable movement
The problem is that the magnatron is not getting power. Chance is that if could be a bolwn fuse inside the unit. If the fuse don't fix it then that leaves the charging diode, capacitor or the magnatron, or high voltage xformer of which without technical epertize I would not recomend attempting to replace. good luck
SOURCE: GE XL1800 Micro fan won't shut off after light burned out
The problem appears, at least in part, to the door latch circuitry which cannot be serviced by the owner. If the unit is still in warranty, call GE customer care. If not, replacing the unit is your best bet. I just bought a new GE 1100 watt oven with great features for less than $100 If the door dosen't latch correctly, you could be exposed to dangerous microwave energy.
Ray
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