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Thats unfortunate but in the world of electronics from ebay it's not unusual. My suggestion would be to contact the seller and get them to replace the item or refund you.
If the seller is not helpful and you paid via paypal, then you have upto 60 days to make a claim as 'item not as dscribed' to get your money back or a replacement.
If my answer has solved your problem, please rate me on fixya.
You need to have the network setting setup on the phone by your carrier. even though the phone is unlocked the current network setting are for t-mobile. if your not using t-mobile most of that stuff wont work.
If you have an SD card in your phone take it out and try turning it on. You can take it out when you see it going back to the white t-mobile screen. Once the device is on and to the home screen you can insert the card again.
ok first you need microsoft sync on your pc second you need to download the wing update from t mobile it will walk you through the process the bars you are seeing means it is in flashing mode this software will fix the problem any questions e mail me at [email protected]
If you still have tmobile as a carrier, call them and tell them you are going to India or somewhere where there Tmobile doesn't have a big presence. Tmobile will unlock your device for free. As long as you have been a customer for 30 days or so.
finally found the fix for this problem.. i had the same problem - when you are the welcome screen align section continue holding your stylus on the marker until marker moves to the next location and continue this process with all four corners and the screen will go past the tap align screen
enjoy, glad i came across another forum for this problem