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Have a Shure PGX Wireless system using over-the -ears and belt packs. Could cell phones be causing our dropout problems at our Sunday morning worship services?
Re: Have a Shure PGX Wireless system using over-the -ears...
Unlikely, Always make sure both aerials are pointing straight upwards and mount unit as high up as possible, these have switchable frequencies too, try another channel.
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It's nearly impossible to troubleshoot dropouts in a forum. Shure has some great troubleshooting hints at: www.shure.com/faq. Beyond that, call Shure at 800-516-2525 and they can help you troubleshoot over the phone.
Popping can be caused by many things. Call Shure Tech Support at 800-516-2525. They can help you troubleshoot. Have the wireless nearby when you call them.
I suggest calling Shure. They can assist you with troubleshooting. Call 847-600-8440. Make certain you have the wireless system with you so that they can walk you through some possible solutions.
Unfortunatley, it is quite difficult to troubleshoot a wireless mic over the internet, as there are many, many things that could be causing this problem. I'd really suggest contacting Shure, as they can best help you troubleshoot any problems that you are having. You might need to send it to them for repairs.
The most likely problem is a bad connection between the jack and the internal PC board. If you can solder, you may be able to resolve this yourself. Be careful NOT to alter any of the internal coils. Try resoldering the connector and update this if that fails to resolve the problem.
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