Turn the unit OFF and unplug it. Disconnect the hose from the outlet on the unit. Using a plastic 18" Zip Tie, that will fit easily into the drain outlet, carefully insert the Zip Tie and insert it as far as you can. You will reach a bend in the tubing, so gingerly work it past that bend. Once the Zip Tie has reached as far as it will allow, start pulling it slowly back out, while rotating it. This will dislodge any clogs, so be ready for water to follow. It also would be wise, to clean out the tube or hole that drains into the bucket, as it may also have a clog in it.
Hope this helps you to solve the problem, Joanne.
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