Samsung Jet S8000  Cell Phone Logo
Posted on Apr 26, 2011
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On Samsung jet s8000 Incoming calls display unknown caller message, but call log shows ID

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Donald DCruz

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  • Samsung Master 17,130 Answers
  • Posted on Apr 26, 2011
Donald DCruz
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Check your Sim in another phone to confirm , if there is no CLIP then the service provider has barred you and must get in touch. Also is possible that the phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.

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  • Expert 255 Answers
  • Posted on Apr 26, 2011
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Whenever you see Unknown Number, there is no way for you (or anyone) to determine who the call was from. Typically, Unknown means that no caller ID was passed with the call. If the call came from a VoIP source (like Vonage for example), no caller ID is passed. Also, if the call came from a business that does not pass caller ID (and has an old PBX, for example), then you won't see caller ID. Unknown does not mean that the caller ID was blocked. A blocked caller ID will show up as Blocked or Private (based upon the device and carrier receiving the call). Please understand that there is no possible way to trace an unknown call whether it arrives on a cell phone or landline.

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I appreciate your vote if you appreciate my reply.
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Please do rate the solution and revert for further assistance.


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