A lot of these Ex 4.0 have defective cutter motors. The arm that the cutter is attached to passes by a sensor that tells the machine when the cutter is at the rest position. And what is happening is that the arm is no longer in place to tell the sensor where it is, and it stops short of the rest position. This part is covered by PFAFF for a 5 year period. You'll just have to have a PFAFF dealer install it and pay a labor charge.
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