As for about a month ago my xbox 360 just suddenly stopped getting ip-adress. I've talked to my internet provider (who says we cant send u a new modem because your internet to your computer is working) and xbox customer support who did all the troubeshhoting but did not help at all.
I did the basic thing such as checking my ethernet cable.
I have a adsl-modem called speedtouch ST780WL and it works perfectly to my computer.
However when I first plugged the xbox in to my network everything worked perfectly, I could even surf on the net at the same time I could play xbox.
And I haven't done any changes.. please help!
Go to your router. find what your ip pool is. choose an ip that is in that pool. set up your xbox's internet manually. you need the gateway, DNS, and everything (you can find this on your router online) this will give your xbox a static IP and might fix your problem
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every computer has an ip adress you might have to go to your internet setting and find some thing that says some thing like... internet adress hook up hopefully you keep files on your computer becuase with out your ip adress you might not be able to hook up its sorta like a combination hope it helpes:)
How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.
Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !
Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can
connect all your devices by ethernet cable to the internet then it's
set. If you are using a wireless connection and if it asks for the WEP or
WPA key, make sure that you are entering the correct encryption key.
You may want to call your router manufacturer to know the correct key
for the wireless connection. FYI, it will say that the wireless network
is connected but it will still fail the IP Address.
If you have a wired connection and the IP Address or DNS failed, I
suggest you to call your Internet Service Provider to check for the
Internet connection and obtain these (static IP address, subnet mask,
default gateway, primary DNS server and secondary DNS server). If your
Internet is okay, enter the IP settings manually on the console (System
> Network Settings > Edit Settings > IP settings).
this is not a fault with the xbox 360 rather it is a problem you have with your internet connection or router. you'll have to check or possibly renew dhcp (the protocol that issues ip addresses on your router if you use one) or contact your isp about it.
1. extend the dhcp leasing function within the router by increasing the time for the lease, usually this is in minutes
2. manually assign the ip address so ud ont have this problem ever again
3. renew the ip address via xbox 360
4. it could just mean the xbox live server is temp down.