You have a computer (what manufacturer and model?) connected to a Netgear WGR614 wireless router (please confirm the router manufacturer and model) by wire or wireless?
If the computer is connected wireless is it with a wireless adapter built into the computer or added to the computer?
If it was added to the computer what is the manuracturer's name and model of the add-on device?
Has any other computer ever successfully connected to the internet using your router?
- If so was the computer connected using a wire, if possible?
- If so was the computer connected wirelessly?
If no computers were connected successfully to the router please provide the name of your internet service provider?
I also may need to know the city and state you are located in or other information. We probably need to configure the router to attach to your internet service providers equipment
The following are to determine if the internet service providers equipment has been successfully installed and the capabilities of that equipment as it may support connecting your router, if necessary, and your computer to the internet.
Were any computers ever successfully connected to the internet by directly connecting to your internet service providers hardware?
If yes how were they connected
- USB cable?
- Ethernet Cable?
- If wireless what is the manufacturer and model of the internet serivce providers hardware providing the wireless service?