SOURCE: upload firmware
Download the firmware from creative to your pc and plug in your
player
http://us.creative.com/support/downloads/
or you can use the recovery tool at the same place.
SOURCE: Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected
WTF my sis has the same thing and she thinks i broke it .. =.= i dont know if she still has the software or the plug to the computer ..... i dont know what im supposed to do to fix this retarded problem =.= IT WONT GET OFF THE F**IN SCREENNNNNNNN!!!!!!!!!!!!!!!!!! =.=
SOURCE: cannot reload firmware
I had the Exact same problem and no one had a good solution, i only found one that finally worked after spending 4 freakin hours tryin to fix it. anyway here is the solution.
you need to use a computer that has Windows XP, then if the computer is running any version of Windows media player other than 10, roll back or upgrade to Media player 10. restart the computer.
Now, you need to download and run http://www.delldjsite.com/forums/attachment.php?attachmentid=462 honestly i have no idea what it does. my guess is it reinstalles the USB ports but thats only a guess. but i was so frusterated by the time i found this solution that i was willing to try anything. so download this file, unpack it and run it. then it will ask you to restart. when your computer is restarted run the new firmware file ( i used 1.62.2.0) and it works.
Why? i have no idea, but it i was pumped. the origional site i got this solution from is http://www.anythingbutipod.com/forum/showthread.php?t=18864
SOURCE: Creatve Zen freezing at rebuilding
Try using a different computer or a different USB cable. It is possible that the Windows mass storage driver is having issues. You may also want to try to download the newest software from Creative and install that. You may also want to try to plug it in and then press the reset button and see if it detects it when it restarts.
Also try putting an SD card into the expansion slot and see if it detects it as as mass storage device.
If none of the above work and it is still under warranty (less than 90 days) I would send it to Creative for repair or replacement. If it is out of warranty, Creative's repair costs may not make it worth fixing. When my out of warranty player needed fixed they were going to charge 125 USD and I only paid 200 USD for it about a year earlier. When it finally got to be too hard to deal with I opted for an iPod. Granted they are more expensive but the support is better and the warranty is 1 year.
Cheers and best wishes.
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