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just connect your player to a pc....go to my computer....it should show your player as external memory....right click on it...then open or explore....then copy and paste songs from the pc to the just opened folder....disconnect your player and it should work now
all you need to do is go to google and download a AMV video converter tool. once you do that put the video on the converter and start it. then click on My Computer, then click on GPX MTP Device> Removable Storage>. and then copy the video wherever the conveter saved it and then copy it. then paste it in the Music Folder on your mp3.
Ps. i am haveing a problem with charging it. i got videos on it but i cant charge it here is my problem...
This player was manufactured in the pre-DRM era. As soon as you plug it into the computer now, all of the songs are now read as files that should be copy-protected, but do not have the new DRM encryption on them. All of your precious songs will have to be re-downloaded - annoying, I know. It happened to me also.
The software is available from Sandisk's website.
You can hold in the Record button as you are connecting the player to the computer in order to force recognition - a Found New Hardware Wizard will pop up.
What you can try is to remove the software off your computer not the firmware the software that came with the mp3 player if you remove this then when you plug your mp3 player in it should give you message new device found then you could try installing the software again then it might be able to let you use the firmware update. As you have tried the lead and also your usb port then you know that they are working fine. Just try removing the software that came with the mp3 player then give it another try this way when you plug the mp3 player in the computer wont know what it is and tell you new device found. If it dont say this then you know the mp3 player is to fault and not any of the software on your computer give this a try then get back to me ok.
Once software is removed when you plug it back in it will say new device found and it will come up under my computer as mass storage device if this happens then put the mp3 player into recovery mode then try running the firmware. Let me know what happens ok
Make sure that your Zune software is installed you have to have the Zune software in order to move music to and from the zune it is just like Itunes. try this site if you have further questions. http://www.zune.net/en-US/support