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It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860
First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty. Then the hard drive needs to be replaced in the computer/laptop, Windows installed and the computer or laptop's device drivers plus your programs etc. to get a functioning computer/laptop again.
If it happens for only one particular disk: Bring that disk to a game store like Gamestop or Rock30 Games and have them professionally clean the disk for a couple bucks.
If it happens for all disks: Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.
Hard drives do not like being dropped even inside a notebook. It is a sure way of destroying a hard disk. First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty. Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.
Check to see if a CD or DVD has been left in the CD Drive (most PC's attempt to boot from this device firs and if there is a non-bootable disc in it sometimes gives you that message). If there isn't a disc in the drive then you need to check the BIOS boot settings to see if the correct HDD is selected as the boot device. If both of the above are OK then it is possible that the HDD is faulty.
First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.
Probably means that either:
* no electrical power is reaching the CD-ROM drive
* no "data" is being transferred to/from the drive
* the electronics inside the CD-ROM drive have "died"
Check the "power" and "data" connectors.
If necessary, replace the drive with a new CD/DVD reader/writer.
When you connect your external hard drive, does Windows chime or show an "installing devices" pop-up in the lower right corner of your screen? If this occurs, but you can't see the drive under "My Computer," your external drive might be trying to use a drive letter that's already in use by another device. To resolve this issue, you can manually set the drive letter for your external drive:
Right-click My Computer and choose "Manage." A "Computer Management" window will appear.
In the right pane, under "Storage," click "Disk Management."
Locate your external drive at the bottom of the right pane. Disk 0 is your laptop's internal hard drive, so your external drive will probably be named "Disk 1" or "Disk 2."
Right-click the area of the drive that says "Healthy (Primary Partition)" and select "Change drive letter and paths."
Click the "Change" button, then select an unused drive letter (like Y or Q) from the drop-down menu and click "OK."
Click "Yes" to confirm that you want to change the drive letter.
Close the Computer Management window, then open My Computer to see whether your external drive is visible.
If this doesn't work, there could be a problem with the external drive. Test the drive by plugging it into another computer. If the drive isn't recognized on the second computer, contact Iomega for warranty support or replace the drive.
Any external storage device has three major parts:
* USB cable
* disk-drive
* USB-to-disk-drive adapter
Try a different USB cable.
Disconnect the disk-drive from that adapter, and connect the disk-drive as a "slave" disk-drive in a desktop computer, and see if you can read the files, which implies that the adapter is the part that has failed.
If you cannot read from the disk-drive, check its WARRANTY status. W.D. will replace it, if the warranty is still valid.
Otherwise, W.D. has a "Customer Loyalty" program: find the serial-number of your unit, access their web-site, and purchase another W.D. external storage unit, at a significant discount, by citing the serial-number.
Or, if the adapter is OK, then replace the disk-drive by a new one, and close-up the casing, to create a "revived" external storage device for your use.
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