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I have a pop up screen that says " the feature you are trying to use is on a CD_rom or other removal disk that is not available." I cannot exit this screen in any manner and I don't have a clue what it is asking for.

Posted by jtucker2 on


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That usually means that a feature you are trying to use isn't installed and need to copy files from a location that it doesn't have access to.. like a cd or a network location.

You may be able to close that screen by pressing Ctrl + Alt then tapping Del one time. This should bring up a close program window. You should see some reference to the program you have open at the time of the error. You can select that entry by single left clicking that entry and choosing End Now or End Task.

Be aware that you may need to repeat the Ctrl + Alt + Del process if it doesn't close after the first try.


Once you click the End Now or End Task that it will more than like close the program you have open so you will need to save your work before attempting this.


Posted on Aug 09, 2008


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