Question about GE Profile PSI23NCR Side by Side Refrigerator

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PIM23SGPA BS refrigerator & freezer are not working express thaw mode 3.0 is on what can i do

Posted by bertpistor on


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  • 750 Answers

SOURCE: GE Side by Side Refrigerator pss26sgpass - Not cooling

Hello Villaruel,
Welcome to
I'll give you some tasks that I hope will solve your problem.
Try turning off the fridge, and unplugging it or throw off the breaker, for 5minutes!
then plug it in and turn it back on. We are trying to reset the system like when you reboot your computer. Let me know that it worked!!
Please do not forget to rate us before you sign off!
Thank You

Posted on Sep 20, 2008

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: My refrigerator is not cooling. The freezer is

With the PSS26MRSS model the mother control board is suspect in that happening. Unplug and pull away from the wall and remove the cover over a panel that has the board inside. Look at both sides of the board for burn marks. Let me know what you find and if you find the board looks OK then we need to look at the compressor relay and start relay. Thanks, Sea Breeze

Posted on Aug 17, 2009



  • 725 Answers

SOURCE: i have a ge profile artica refrigerator and the

You have a bad defrost system in this unit. This is an easy repair to make. You will need to provide your model number to us so we can tell you exactly which parts are made specifically for this model.

We also are able to provide you with part removal/installation instructions if you choose to perform the repair on your own.

We will be happy to help you with this repair.

Have a great evening and please let us know if we can be of any assistance for you.

Posted on Nov 05, 2009


  • 1 Answer

SOURCE: Express Thaw comes on when refrigerator door is closed

We have a GE Profile side-by-side refrigerator which we purchased in 2002, Model PSS25NGNACC. Today we had a repairman come to investigate why the Express Thaw 3lb. light was on and could not be shut off. If shut off, it came on again when the door was closed and reopened. The repairman called GE and learned that this light was an air filter change indicator which turns on at some interval (2 years, they said, although we don't remember ever seeing this before). The air filter involved is for the interior of the fridge and is not critical. GE said that newer master control boards have this function disabled, since people rarely changed the filter and GE no longer makes them. I have read our user manual cover to cover and find nothing on this filter. I guess we just have to pay the $70 dollars to have someone come and call GE to figure it out. But, enough of that. To reset the indicator, simultaneously press the following keys on the touchpad and hold for 5 seconds until it beeps:

Adjust Freezer Temp (Warmer)
Express Thaw
Adjust Refrigerator Temp (Colder)

Lights and functions should return to normal.

Posted on Mar 10, 2010

Neciforo Llanto

  • 942 Answers

SOURCE: fridge & freezer not cooling. Meat thawing

If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.

First, answer these questions: Is the refrigerator completely dead? If so, see “It's stopped completely.” Is the thermostat knob turned to the proper setting? If not, reset it.

Next, see if the compressor motor is running The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help. If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

The compressor The Thermostat The overload, relay, or capacitor The defrost timer The condenser fan motor

Posted on Mar 31, 2010

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