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Anonymous Posted on Apr 23, 2011

Hi i use YM 8.1.0.421. When i try to call pc to pc or if sombedy try to call me it crashes. Can you help me please ? Thank you !

  • Anonymous Apr 23, 2011

    Hello i'm so surprised ! Thank you so much for this very quick reply ! Unfortunately i tried yet with Malwarebytes and Avast and they didn't find nothing wrong in my PC. May i ask : why installing an older version and not a newer ? And if i install a newer or older one, will i keep all my budies id ? Thank you again !

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Try to update your yahoo to a newer version and no worries you will still have your list it won't change a thing. Things To Do When Your Computer Crashes

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Hello motus50,
I see you have a Yahoo Messenger problem. I would recommend you install a virus scanner. I use Malwarebytes (FREE) and Avast Antivirus (FREE) These two programs will find the malware hidden on your computer. Malware can be the cause of your computer crashing. Possible Result of issue: Yahoo Could be running a certain .dll file. That file could be infected. So the virus is just infecting your computer while crashing it. Just download those two programs and scan & remove them.
Try it again. And it should work. If the problem still persists. Try downloading a older version of yahoo messenger.
- Steven ASAP Here to help!

  • Anonymous Apr 24, 2011

    Hello motus50, and thanks for the reply.
    The older version should not have an effect on your buddies.
    As you are logging into Yahoo messenger, It should keep all of your buddies there :)
    Also, Rate me if this helps because I like helping people like you :)
    Good luck!

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Related Questions:

0helpful
1answer

My Yahoo Messenger hangs then it would say (not responding...). What can i do to fix this? Help me please?

Few sugesstions :

1) Check whether if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to:
--> Control panel/ System & security/ Windows Update/ Change setting. In the setting panel, you will see " Important Updates " box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.

2) *This step won't be necessary but won't do any harm too, go to:
Control Panel --> System & Security --> System --> Advance System Settings. In the " Advance " tab, click "setting" at the " performance " column. Select " Data Execution Prevention ", select " Turn on DEP for all programs & services except those i select", Insert your YahooMessenger.exe (C:/Program Files/Yahoo!/Messenger/YahooMessenger) into the add list. Restart PC/laptop & try to log in to YM.
3) If those won't work, uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a)http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/
** If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.
0helpful
1answer

I can't sign in my yahoo messenger

Few sugesstions :
1) Uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a) http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/
2) If it does not work, try check if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to: --> Control panel/ System & security/ Windows Update/ Change setting
In the setting panel, you will see "Important Updates" box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.
3) If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.
0helpful
1answer

I coudnt sign in the yahoo messenger,while i can sign in yahoomail.what could be the possiblem problem?could you suggest solutions

Few sugesstions :

1) Uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a)http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/

2) If it does not work, check whether if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to: --> Control panel/ System & security/ Windows Update/ Change setting
In the setting panel, you will see " Important Updates " box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.

3) *This step won't be necessary but won't do any harm too, go to Control Panel --> System & Security --> System --> Advance System Settings. In the " Advance " tab, click "setting" at the " performance " column. Select " Data Execution Prevention ", select " Turn on DEP for all programs & services except those i select", insert your YahooMessenger.exe (C:/Program Files/Yahoo!/Messenger/YahooMessenger) into the add list. Restart PC/laptop & try to log in to YM.
** If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.
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1answer

No serial number or key product,,pls.

hi i need the serial #. photoshop cs2 please help me. thank u ......add my YM. [email protected]
0helpful
1answer

My yahoo messenger v.10 keeps on crashing every time a new chat window opens,and/or every time a webcam has been sent or viewed..and also,after i log in to the YM. thanks..

HI, You can try uninstalling Ym and reinstalling it again. This usually fixes the problem with program. What is you operating system by the way? . You can try to optimize your computer also.
Cheers!!
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Blank Screen

make sure you have updated all your drivers via win update and remove the ym from your computer and download a fresh one and reinstall
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Built in camera crashes

I, for one, appreciate your sincerity. I hope it is not false. There have been many different versions of YM over the years and most of them would probably work with the newest Operating System to some degree. Have you verified that you are using the latest YM as I suggest the Beta 9 version instead of the non-beta 8.1 version. My recommendations has more to do with security then anything else but since I KNOW that beta 9 works with my built-in webcam it would nice to know you are using a version of YM that I trust and use nearly 24 hours a day. By the way, when you de-install the old YM, kindly remove the Yahoo! folder ( delete the folder after the de-installation and before the re-installation of software ) located under program files as corrupted files can be left after the de-installatin that might and could affect your future re-installation of the software. If this is the only problem you can see, i.e. no other system problems, I will assume you have a clean computer ( one not infected by some virus, etc ) so just do as instructed above and get back to me please.
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