FixYa Experts, answering your qustions!!

The experts on fixYa will help you as much as they can and with hopes if they do not know or have something that is useful to share they will step back from the problem. I think that some of the people that are looking for help might be looking to much into the site, You have to keep in mind that the help we as the expert community give you is based in the knowledge we have gained over the years of working on and with the products we give advise on.
We as the experts sadly can not tell whats wrong only what we feel is the problem, we CAN tell you things to check and how to check them but without you willing to work with us and understand that what we tell you to check may not always be what wrong, but how we the experts would start to find the problem.
Sometimes the experts may not give you something to check but the people and sources you will need to get the right answers. Don't over the look the help that this can be, this is how people learn more about the problems they are having, by talking to the people that deal with that everyday. Not everyone is always going to have the answers, everyone can learn something everyday.
You will be able to tell the differences between someone that is unsure of the answers they are giving you and someone that has taken the time to answer your questions and give you worth while advise. I would suggest that even if the answer a expert gives you is not what you need or helpful thank them for there time. We are here to help you as best as we can and it is always nice when someone sees the time invested into each problem.
M.Woodring
FixYa Expert