Question about Creative Labs Zen MicroPhoto MP3 Player

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Zen microphoto stopped working , all i get when i power it up is CREATIVE logo, and it goes no further, any suggestions.

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Cary Farah

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More than likely the hard drive is shoot.
go here for more help > http://serviceman.site88.net/

Posted on Sep 03, 2008

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We are experiencing the same issue. Would definitely like to know how to remedy/replace!!!!

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Start up only shows creative logo


hmm.. it's stuck on that?

try pressing the reset button (usually on the back), to hardware reset it to the factory defaults. if that doesn't work, it's time to either call the manufacturer or extended warranty provider (if it's still under one), or give it a proper funeral :~)

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2. When the player displays the Creative logo, release the Play button.
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Sep 13, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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Zen Vision: m does not load past the Logo screen.


After you turn on the player, put your ear up to the back side of it and keep listening for about 2 minutes. If the hard drive eventually stops spinning or makes a repeated clicking noise over and over in a repeated pattern then the hard drive is bad. It sounds to me like that is the case. You will need to get the hard drive replaced. You should take it to a technician, or you can also do it yourself, but be careful. The parts inside are delicate and easy to damage.

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Won't respond


it fried, sorry...
you can try and take it apart
http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

clean it with 99% alcohol
good luck

sell it on ebay for parts

Jan 07, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Ive tried the solutions posted here all ready


This is not much of a solution but I pulled my battery out then put in back in. Once I powered on the unit, I get the Creative logo, it updates the library and I'm back up. BUT, then I tried to sync again, and again, and again. Same result each time. I also found that it will not sync past 50% of anything I try, 1 song, 1 album, 100 songs or 100 albums. It always freezes and I can't power off.

Dec 17, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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